Field Crest Care Center
Strong Medicare quality ratings; families often praise attentive and caring nursing staff. Still worth an in-person visit.
based on 23 Google reviews
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What this means for your family
Field Crest Care Center is highly regarded for its clean environment and attentive, caring staff, making it a strong candidate for rehabilitation. However, because some families have noted concerns regarding staff professionalism and management culture, we recommend scheduling a tour to observe staff interactions firsthand and asking how they handle staff training and professional development.
Google Reviews
Google Reviews
23 reviews on Google“Field Crest Care Center is frequently praised for its attentive, caring staff and clean facility environment. While many families report positive experiences with rehab and long-term care, there are isolated reports of poor management and unprofessional attitudes that suggest inconsistency in the quality of care.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and caring nursing staff
- Clean and well-maintained facility
- High-quality food services
- Effective rehabilitation care
Concerns
- Inconsistent staff professionalism and small-town management issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 25 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With such an impressive 5-star rating for staffing, how do you ensure that same level of attentive care is maintained across all shifts?
- 2We've heard wonderful things about the food quality here; could you tell us more about how the daily menus are planned and served?
- 3Since the facility is so well-maintained, what is your routine for keeping the resident living areas clean and comfortable?
- 4How does the team handle medical emergencies or changes in a resident's condition during the overnight hours?
- 5What kind of daily activities or social outings are available to help residents stay engaged with one another?
- 6How does the management team work to ensure consistent professionalism and communication with families?
Personalized based on this facility's data
Key Review Excerpts
“The staff is A++++. They took such great care of my Mom. She was there for rehab and she still talks about all of the wonderful staff that she misses.”
“The staff here are so very friendly. Food is awesome, and care is loveing. I would say it is #1”
“Homey, staff are attentive to mom”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Field Crest Care Center shows a concerning pattern of recurring fire safety and building maintenance issues across all three surveys, with the most recent inspection revealing 10 uncorrected deficiencies including problems with fire alarms, sprinkler systems, emergency lighting, and electrical systems. The facility has repeatedly struggled with fire safety equipment maintenance, emergency preparedness, and electrical systems, with many of the same issues returning after being previously corrected, suggesting ongoing maintenance challenges that could impact resident safety.
Feb 19, 2026Routine11
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Mar 6, 2025Routine8
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Feb 14, 2024Routine9
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Ownership & Operations
Who Operates This Facility
Field Crest Care Center
government
Ownership & Management
Owners
City of Hayfield
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit fieldcrestcare.com
Medicare data downloads
Original nursing home datasets
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