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Nursing HomeMedicaid Investigative

Fiddlers Green Manor Rehab and Nursing Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

168 West Main Street, Springville, NY 1414182 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.1/5

based on 64 Google reviews

5
4
3
2
1
Fiddlers Green Manor Rehab and Nursing Center Nursing Home in Springville, NY — Street View
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5/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)

Below average in NY · Critically understaffed (RN) · No penalties on record · Very few deficiencies · Abuse citation

Source: Medicare data

What this means for your family

While recent reviews suggest an improvement in staff quality and facility atmosphere, the facility has a history of serious complaints regarding physical maintenance and staffing levels. We recommend scheduling an unannounced visit to observe the current environment firsthand and specifically asking management about their current staff-to-patient ratios and communication protocols for family updates.

Google Reviews

Google Reviews

64 reviews on Google
Fiddlers Green Manor receives highly polarized feedback, with many families praising the compassionate and attentive nursing staff while others report severe concerns regarding facility maintenance and staffing levels. While some visitors find the environment clean and well-managed, others describe it as run-down, citing issues with room conditions, overcrowding, and poor communication. Families should be aware that experiences appear to vary significantly based on individual needs and staff interactions.

Quality Themes

Tap a score for details
Food2.0Staff6.0Clean5.0Activities4.0Meds5.0Memory2.0Comms3.0Value2.0

Strengths

  • Compassionate and attentive nursing staff
  • Friendly and welcoming front-desk personnel
  • Cleanliness of the facility (noted by recent visitors)
  • Helpful social work and support teams

Concerns

  • Chronic understaffing leading to neglect (mentioned by 9 reviewers)
  • Poor facility maintenance and run-down physical environment (mentioned by 7 reviewers)
  • Inadequate communication regarding patient health and status (mentioned by 4 reviewers)
  • Overcrowded rooms and lack of personal space (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'12(1)'16(2)'18(6)'20(5)'22(4)'24(15)'26(8)

Distribution · 68 analyzed

5
29
4
9
3
3
2
0
1
27

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the current staffing levels, what specific protocols are in place to ensure residents receive timely assistance when they press their call lights?
  • 2I noticed some concerns regarding facility maintenance; what is your current plan for addressing building updates and ensuring a comfortable living environment for residents?
  • 3How do you proactively manage communication with families to ensure we are kept fully informed about our loved one's health status and daily progress?
  • 4With the current room configurations, how do you help residents maintain a sense of personal space and privacy within their living areas?
  • 5Could you walk me through a typical daily activity schedule and explain how you tailor these programs to keep residents engaged and active?
  • 6What is your facility's process for handling medical emergencies, and how quickly can a resident be transitioned to a higher level of care if their health needs change suddenly?

Personalized based on this facility's data


Key Review Excerpts

I am aware that Fiddlers Green is not a new or fancy facility but neither of those things will contribute to the care of your loved one, the kindness, attention and c

Memory care family member · 2024★★★★★

Place is clean. Staff and employees help my brother all the time. They clean help him get his meds on time. Social worker is very helpful.

Long-term resident's family · 2025★★★★★

The second I entered this facility I knew I needed to get out asap. I understand the challenges medical facilities face, but this place looked like it was put together with the outdated trash of other nursing facilities.

Rehab patient · 2024☆☆☆☆
Source: 64 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.34hrs
45%
Registered nurses for medical care
Total Nursing
2.82hrs
69%
All nurses + aides combined
Staff Turnover
44%
Lower is better (< 30% = good)
RN Turnover
44%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

5

measures

Mixed Results

3

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility30.4%
Worse than Avg
Here
30.4%
US
15.3%
NY
13.8%
Erie
16.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
NY
91.3%
Erie
88.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility9.3%
Better than Avg
Here
9.3%
US
12.1%
NY
18.9%
Erie
10.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility22.9%
Worse than Avg
Here
22.9%
US
14.4%
NY
14.8%
Erie
15.1%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
NY
95.3%
Erie
92.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility19.9%
Mixed vs Avgs
Here
19.9%
US
19.4%
NY
20.2%
Erie
24.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility90.6%
Better than Avg
Here
90.6%
US
79.8%
NY
78.8%
Erie
71.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility93.9%
Better than Avg
Here
93.9%
US
81.8%
NY
77.0%
Erie
77.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
NY
1.2%
Erie
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
2penalties
Near state avg (7.6)
4 complaint-triggered

This facility has concerning patterns with recent family complaints about abuse protection and reporting that were corrected, along with recurring issues across fire safety, resident abuse protection, and daily care assistance. The most serious concern is repeated deficiencies in protecting residents from abuse, including a complaint-triggered violation as recently as November 2024, alongside ongoing construction and fire safety problems that have persisted across multiple surveys since 2019, though the facility has correction plans for identified issues.

Feb 2, 2026Routine
8
0607Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0161Potential for harm · PatternCorrected

Construction Deficiencies

Use approved construction type or materials.

0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

Feb 2, 2026Complaint
1
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Nov 10, 2025Complaint
2
0600Actual harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Actual harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Apr 16, 2024Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Apr 16, 2024Routine
4
0161Potential for harm · Pattern

Construction Deficiencies

Use approved construction type or materials.

0225Potential for harm · PatternCorrected

Egress Deficiencies

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

0531Potential for harm · PatternCorrected

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

Aug 11, 2022Routine
4
0161Potential for harm · Pattern

Construction Deficiencies

Use approved construction type or materials.

0325Potential for harm · PatternCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0886Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Perform COVID19 testing on residents and staff.

Federal Penalties

Fine

Nov 10, 2025

$12,735

Fine

Nov 10, 2025

$12,735

Ownership & Operations

Who Operates This Facility

Owner / Operator

Fiddlers Green Manor Rehab and Nursing Center

Organization Type

for profit

Chain Affiliation

Chain Name

The Sherman Family

Chain Size

7 facilities nationwide

Chain avg rating: 2.3/5 · Rank 4 of 7

Ownership & Management

Owners

Goldstein, Jeffrey

Owner

75%

Lowenbraun, Chaim

Owner

25%

Key personnel

Fasolino, CourtneyW-2 Managing Employee
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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