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Family Extended Care of Spring Hill Nw INC

Families consistently rate this highly — reviewers highlight compassionate and caring nursing staff. Schedule a visit to confirm the fit.

11291 County Line Rd, Spring Hill, FL 34609-5616116 bedsLicensed & Active
Google rating
4.1/5

based on 14 Google reviews

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What this means for your family

This facility is an excellent choice if you prioritize resident engagement and a warm, family-like atmosphere for your loved one. However, if you require high-touch administrative communication during the intake process, you may want to personally verify their responsiveness, as one family experienced difficulty reaching management.

Google Reviews

Google Reviews

14 reviews on Google
Families can expect a highly compassionate environment where staff members are noted for treating residents like their own family. While the facility excels in resident engagement and cleanliness, one reviewer reported a negative experience with administrative communication during the inquiry process.

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean10.0Activities9.0MedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Compassionate and caring nursing staff
  • High level of resident engagement and activities
  • Clean and well-maintained environment
  • Strong rapport between staff and residents

Rating Trends

Tap a year to see what changed

234'16(2)'18(1)'21(1)'24(1)'26(1)

Distribution · 14 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1It sounds like the staff here builds wonderful relationships with the residents; how do you ensure that new residents feel that same sense of connection and rapport right away?
  • 2We've heard great things about the level of engagement and activities provided here; could you walk us through what a typical weekly calendar looks like for the residents?
  • 3How does the nursing team coordinate with families to ensure we are always kept up-to-date on any changes in our loved one's health or daily well-being?
  • 4With a community of this size, what specific protocols are in place to handle medical emergencies or sudden changes in health during the overnight hours?
  • 5The facility looks very well-maintained; what are your daily routines for ensuring the common areas and resident rooms stay clean and comfortable?
  • 6What is the best way for us to stay in regular contact with the care team regarding daily updates or important announcements?

Personalized based on this facility's data


Key Review Excerpts

He loves the place! At his old facility, every time I went to visit him, he was in his room, in bed. He was bored and miserable. Here, they keep him him active and engaged, whether it is playing board games with the other residents, or whatever else they come up with to do to keep their residents active and happy.

New resident's family · 2023★★★★★

This facility has kind hearted, caring staff and administration that care for their residents as if they were their own family. They have the best kitchen staff, maintenance, business office, nursing staff and administration to support every need that may arise.

Long-term resident's family · 2025★★★★★

My mother needs extra care with dressing, bathing, toileting, etc, and the staff is very caring and dedicated. My parents and I are able to enjoy their golden years without worrying about their well being.

Long-term resident's family · 2019★★★★★
Source: 14 Google reviews

State Inspection History

State Inspections

Source: FL State Licensing Agency

17total
12deficiencies

Key Findings

12 deficiencies from 17 inspections

Apr 22, 2025Routine
A0026Corrected May 9, 2025

RESIDENT CARE - SOCIAL & LEISURE ACTIVITIES

Apr 22, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Aug 17, 2023Routine
CleanReport

No deficiencies found during this inspection.

Mar 28, 2022Complaint
CleanReport

No deficiencies found during this inspection.

Jan 26, 2022Complaint
CleanReport

No deficiencies found during this inspection.

Jan 12, 2021Routine
CleanReport

No deficiencies found during this inspection.

Apr 25, 2019Other
A0093Corrected May 29, 2019

FOOD SERVICE - DIETARY STANDARDS

Oct 1, 2018Other
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Family Extended Care of Spring Hill Nw INC

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

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References & Resources

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