Falls City Nursing and Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 23 Google reviews
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What this means for your family
While some families report a warm and compassionate environment, the recent, highly concerning reports of neglect and slow response times are a red flag. We strongly recommend that you conduct an unannounced visit during a weekend or evening shift to observe staffing levels and response times firsthand before making a decision.
Google Reviews
Google Reviews
23 reviews on Google“Falls City Nursing and Rehabilitation Center receives highly polarized feedback, with some families praising the compassionate, homelike environment and individual staff members. However, recent reports from late 2025 describe severe neglect, including delayed response to call lights, poor hygiene management, and concerns regarding over-medication of residents.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and supportive nursing staff
- Homelike, clean, and cheerful facility atmosphere
- Strong emotional support during end-of-life care
Concerns
- Slow response times to call lights (mentioned by 2 reviewers)
- Poor hygiene and neglect of basic resident care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure that call lights are answered promptly and residents receive timely assistance?
- 2I noticed that medication management is a focus area for your team; could you walk me through your current process for ensuring accuracy and safety when administering medications?
- 3To address concerns regarding daily hygiene and personal care, what oversight measures do you have in place to ensure every resident receives consistent, high-quality attention throughout the day?
- 4I appreciate that you engage with feedback online; how does your leadership team use family input to make tangible improvements to the daily resident experience?
- 5With a capacity of 63 residents, how do you foster a homelike, cheerful atmosphere while ensuring that individual care needs are met consistently?
- 6What specific training or support systems do you have in place for your nursing staff to ensure they can maintain the compassionate, supportive environment mentioned by many families, especially during end-of-life care?
Personalized based on this facility's data
Key Review Excerpts
“Vicki was amazing when my Dad had a short stay and recently passed. She went above and beyond the final night, we were there and I will never forget it.”
“It takes them forever to answer call lights they left 1 paralyzed patient sit for 3 days n same spot they let my sisters pee bag get so full n popped all over the floor n in her bed n then took them over half hour to answer her light n change n clean up everything.”
“He was often heavily medicated to the point where he slept almost constantly and became too weak to eat, drink, or move normally. We also noticed that his mouth was not being cleaned or swabbed.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
8
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Falls City Nursing has faced persistent fire safety and electrical system violations across multiple surveys, with families filing complaints about medication labeling and food safety issues. The facility shows recurring problems with fire protection systems, electrical equipment maintenance, and emergency preparedness that appear across all four inspections despite reported corrections. While all deficiencies have correction dates, the pattern of repeated violations in critical safety areas suggests ongoing operational challenges families should investigate thoroughly during visits.
Jul 31, 2025Routine10
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use and maintenance of medical gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Quality of Life and Care Deficiencies
Provide or get specialized rehabilitative services as required for a resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 31, 2025Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Mar 25, 2025Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jul 11, 2024Routine8
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Aug 23, 2023Routine6
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use and maintenance of medical gas equipment.
Ownership & Operations
Who Operates This Facility
Falls City Nursing and Rehabilitation Center
for profit
Chain Affiliation
The Ensign Group
342 facilities nationwide
Chain avg rating: 3.2/5 · Rank 259 of 328
Ownership & Management
Owners
Port, Barry
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit fallscityrehab.com
Medicare data downloads
Original nursing home datasets
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