Fairview University Trans Serv
Strong Medicare quality ratings; families often praise exceptional physical and occupational therapy staff. Still worth an in-person visit.
based on 27 Google reviews
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What this means for your family
This facility is highly recommended for its exceptional rehab therapy team, which has been instrumental in many patients' recoveries. However, families should be proactive in requesting regular updates, as recent feedback indicates potential gaps in communication regarding discharge planning and care transitions.
Google Reviews
Google Reviews
27 reviews on Google“Fairview University Trans Serv is highly regarded for its exceptional physical and occupational therapy teams, which many reviewers credit for successful recoveries. However, families should be aware of recurring concerns regarding inconsistent communication during discharge planning and occasional staffing shortages that impact the reliability of scheduled therapy sessions.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy staff
- Motivating and professional nursing care
- Clean and well-maintained facility environment
- Strong focus on patient independence
Concerns
- Inconsistent communication regarding discharge and care plans (mentioned by 2 reviewers)
- Short-staffing leading to cancelled or shortened therapy sessions (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 28 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's strong focus on independence, how do you balance encouraging resident autonomy with ensuring they receive the necessary support during their daily routines?
- 2Since therapy is such a standout strength here, could you explain how you ensure therapy sessions remain consistent and prioritized for residents even during busier times?
- 3What is your process for keeping family members updated on care plans and discharge timelines to ensure we stay well-informed throughout the stay?
- 4I noticed dining is an area you are looking to improve; what kind of feedback loop do you have in place for residents to share their preferences and experiences with the meals?
- 5With your excellent staffing ratings, how do you foster that professional and motivating environment for your nursing team to ensure they feel supported in their roles?
- 6In the event of a medical emergency or a sudden change in health status, what is the specific protocol for notifying and coordinating with family members?
Personalized based on this facility's data
Key Review Excerpts
“The physical and occupational therapists I worked with pushed me hard, challenged me, and kept me motivated in relearning how to walk. I know that my recovery has been so successful due to the amazing staff.”
“OT/PT teams are amazing! Jeff from PT is the highlight of our stay here. He is an advocate for his patients, especially if he hears and sees something that isn't done.”
“My husband suffered a stroke, and when I brought him in last week, I requested an evaluation of his mood. Today, I returned because I was informed that he would be discharged, but there has been no communication about the next steps.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 3 measures
2
measures
1
measures
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Ownership & Operations
Who Operates This Facility
Fairview University Trans Serv
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit mhealthfairview.org
Medicare data downloads
Original nursing home datasets
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