Fairview at Redstone Village
Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.
based on 36 Google reviews
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What this means for your family
Redstone Village is highly regarded for its clean environment and excellent dining, making it a popular choice for independent and assisted living. However, because there are specific, serious reports of neglect in the skilled nursing and memory care units, we strongly recommend that families conduct a 'spot check' during off-hours or weekends to observe staffing levels and response times firsthand.
Google Reviews
Google Reviews
36 reviews on Google“Fairview at Redstone Village receives high praise for its clean, inviting environment and friendly staff who are often described as caring and attentive. While many families report excellent experiences with rehab and long-term care, there are serious, isolated reports of neglect and staffing shortages in the skilled nursing and memory care units that prospective families should investigate.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Friendly and helpful staff
- High-quality dining options
- Effective rehab and care coordination
Concerns
- Inconsistent care quality and potential neglect in skilled nursing (mentioned by 2 reviewers)
- Staffing shortages impacting patient care (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 39 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With the facility having 56 residents, how do you ensure consistent, personalized attention for each individual during busier shifts?
- 2I noticed medication management is a key focus area for your team; could you walk me through the specific protocols and double-checks you have in place to ensure accuracy?
- 3Given that you have a 4-star rating for health inspections, what specific improvements or changes have you implemented recently to address the two most recent state violations?
- 4How does your team maintain the high quality of dining and facility maintenance during periods when staffing levels might be tighter than usual?
- 5What is the process for family members to stay informed about their loved one's care plan, and how do you handle communication if a medical concern or emergency arises?
- 6I see that you actively engage with feedback online; how do you use that input from families to adjust daily life and activities for the residents?
Personalized based on this facility's data
Key Review Excerpts
“The RAs and nurses vary from great care to pure negligence. I found Mom 1 morning at 9 am with an overflowing diaper from the night before and due to short staff, they had not attended to her.”
“When my grandfather had to move into a memory care unit the team at Grandview Gardens took exceptional care of him. We never stressed or worried about him being there without family.”
“They understood his needs and worked very hard to provide the best of care. They adjusted his care whenever necessary throughout his battle with dementia.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Fairview at Redstone Village shows 8 deficiencies across 3 surveys, primarily involving fire safety systems (exit doors, smoke barriers), infection control, and medication labeling. All issues were corrected by the facility with documented completion dates. The deficiencies appear spread across different time periods rather than clustered, suggesting isolated problems rather than systemic care concerns.
Feb 17, 2022Routine5
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jun 6, 2019Routine2
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
May 10, 2018Routine1
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Ownership & Operations
Who Operates This Facility
Fairview at Redstone Village
for profit
Chain Affiliation
Greenbrier Senior Living
2 facilities nationwide
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
36 reviews from families & visitors
Official Website
Visit redstonevillage.org
Medicare data downloads
Original nursing home datasets
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