Fairmont Village
Families consistently rate this highly — reviewers highlight compassionate and attentive caregivers. Schedule a visit to confirm the fit.
based on 22 Google reviews
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What this means for your family
Fairmont Village is an excellent choice for families seeking high-quality memory care and a clean, resort-like environment. The staff's compassion is their greatest strength, but you should ensure you have a plan for securing any valuable personal items, given the one report of theft.
Google Reviews
Google Reviews
22 reviews analyzed“Fairmont Village is highly regarded by families for its compassionate, professional staff and its clean, luxury-resort-like environment. While many reviewers praise the facility's ability to provide dignity and specialized care for dementia patients, one serious allegation regarding theft of personal property was reported.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregivers
- Immaculate and beautiful facility
- High level of professionalism in memory care
- Smooth transition and admission process
Concerns
- Allegation of theft of resident jewelry
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard such wonderful things about how beautiful and immaculate the facility is kept; could you show us some of your favorite common areas?
- 2The care team seems incredibly attentive and professional; how do you ensure that this level of personalized attention stays consistent for every resident?
- 3Since we are looking for a smooth transition, what does your admission process look like to help a new resident feel at home right away?
- 4What specific specialized supports or environment do you provide within your memory care program?
- 5How do you manage the security of personal belongings and jewelry to ensure residents feel completely safe and secure in their rooms?
- 6What kind of daily activities or social outings do you organize to keep residents engaged with one another?
Personalized based on this facility's data
Key Review Excerpts
“I've witnessed caregivers here taking time to sit with her, hold her hand, look in her eye and be with her until she calmed down.”
“As soon as you walk in to Fairmont you are greeted by the front desk as if you are on a 5 star luxury resort. The place is clean, although Fairmont is 5 years old it still has the new place feeling, smells great, the residents are well taken care of, and staff is extremely friendly.”
“The staff were wonderful in their care. At this point she was not eating and she passed shortly afterwards. I cannot thank the staff that cared for her and Americare Hospice enough for the care and support that was given during her short stay.”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
May 8, 2024Complaint
The following deficiency was found during the on-site compliance inspection and investigation of complaint AZ00198439, AZ00198712, AZ00200974, AZ00202102, AZ00203270, AZ00205511, and AZ00208470 conducted on May 08, 2024:
Based on record review and interview, the manager failed to ensure a medication was administered to a resident in compliance with a medication order, for one of thirteen residents sampled. The deficient practice posed a risk if the resident experienced a change in condition due to improper administration of medication. Findings include: 1. A review of R3's medical record revealed a service plan for directed care services that included medication administration. 2. A review of R3's medical record included a medication order for "HYDRALAZINE 25 MG TABLET TAKE 1 TABLET BY MOUTH ONCE AS NEEDED. HOLD FOR (Systolic blood pressure ) SBP LESS THAN 110 HR GREATER THAN 100." 3. A review of R3's medical record revealed on January 19, 2024 at 5:18 PM the medication HYDRALAZINE 25 MG TABLET was administered. However, at the time the SBP was 98. 4. In an interview, E1 acknowledged R3's medication was not administered in compliance with the available medication order.
Jul 14, 2023OtherCleanReport
No deficiencies were found during the on-site modification inspection to increase bed capacity from 90 to 100 beds completed on July 14, 2023.
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
22 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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