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Nursing HomeMedicaid Investigative

Fairfax Behavioral Health & Memory Care Community

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

282 County Road 6300, Fairfax, OK 7463760 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.9/5

based on 39 Google reviews

5
4
3
2
1
Fairfax Behavioral Health & Memory Care Community Nursing Home in Fairfax, OK — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (9 vs median 6.0)

Bottom 25% in OK · Critically understaffed (RN) · No penalties on record · Abuse citation

Source: Medicare data

What this means for your family

While many reviewers praise the facility for a warm, hometown atmosphere and good communication with hospice, the lack of detailed feedback in most reviews is a concern. We recommend visiting in person to verify current cleanliness standards and staff interactions, especially given the recent negative report.

Google Reviews

Google Reviews

39 reviews on Google
Fairfax Behavioral Health & Memory Care Community receives a high volume of five-star reviews, many of which lack written commentary, focusing on the perceived warmth and dedication of the staff. While some families express deep gratitude for the care provided to their loved ones, recent negative feedback highlights significant concerns regarding cleanliness and staff professionalism.

Quality Themes

Tap a score for details
FoodN/AStaff8.0Clean5.0ActivitiesN/AMedsN/AMemoryN/AComms9.0ValueN/A

Strengths

  • Warm and caring nursing staff
  • Strong communication with external hospice providers
  • Hometown, supportive atmosphere

Concerns

  • Poor facility cleanliness and unprofessional staff behavior

Rating Trends

Tap a year to see what changed

2345.02019(1)5.02020(1)5.02021(1)5.02022(35)1.02024(1)5.02025(1)5.02026(1)

Distribution · 41 analyzed

5
39
4
1
3
0
2
0
1
1
25 reviews posted between May 17, 2022May 20, 2022 · 25 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard such wonderful things about the warmth and care provided by your nursing staff; how do you foster that supportive, hometown atmosphere for new residents?
  • 2Since we value clear communication, how do you coordinate and share updates with external hospice providers or outside doctors?
  • 3What specific steps is the facility taking to ensure the highest standards of cleanliness and maintenance in the resident rooms and common areas?
  • 4How do you ensure consistent, professional interactions between the staff and residents during busy shifts?
  • 5What does a typical day look like for residents in the memory care community, and what kind of social activities are available?
  • 6In the event of a medical emergency after hours, what is the specific protocol for notifying the family and providing immediate care?

Personalized based on this facility's data


Key Review Excerpts

I really enjoy going into Fairfax Manor and seeing the staff there provide great care to their patients. The staff are helpful and caring, and they communicate well with the hospice I work with!!

Local Guide/Hospice Partner · 2022★★★★★

Hometown atmosphere with loving caregivers who go above and beyond to ensure the residents are well taken care of.

Family member · 2022★★★★★

Wonderful facility with extremely friendly staff. I was very happy with how accommodating they were to my family and the great care that they provided!

Family member · 2022★★★★★
Source: 39 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.22hrs
30%
Registered nurses for medical care
Total Nursing
2.97hrs
73%
All nurses + aides combined

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
1/ 5
Better Than Avg

2

measures

Worse Than Avg

11

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility68.2%
Worse than Avg
Here
68.2%
US
15.5%
OK
17.2%
Osage
16.9%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility77.4%
Worse than Avg
Here
77.4%
US
95.5%
OK
94.6%
Osage
94.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility31.6%
Worse than Avg
Here
31.6%
US
14.4%
OK
13.8%
Osage
25.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility34.6%
Worse than Avg
Here
34.6%
US
19.5%
OK
25.4%
Osage
24.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility24.9%
Worse than Avg
Here
24.9%
US
15.3%
OK
14.7%
Osage
23.3%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility11.8%
Worse than Avg
Here
11.8%
US
5.3%
OK
3.4%
Osage
6.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility59.3%
Worse than Avg
Here
59.3%
US
81.8%
OK
75.0%
Osage
88.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
2penalties
Well above state avg (7.2)
8 complaint-triggered

Families filed complaints resulting in deficiencies for abuse/neglect protection and living conditions, with the most recent abuse-related citation in July 2025. The facility shows persistent issues across multiple surveys with fire safety systems, medication management, and food service quality, though all deficiencies have correction dates indicating the facility addresses problems when identified.

Feb 5, 2026Complaint
3
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Potential for harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Jul 21, 2025Routine
12
0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0362Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jul 21, 2025Complaint
2
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Oct 16, 2024Complaint
2
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Aug 6, 2024Complaint
1
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Jun 7, 2024Routine
17
0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0727Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0374Potential for harm · PatternCorrected

Smoke Deficiencies

Install smoke barrier doors that can resist smoke for at least 20 minutes.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0867Potential for harm · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0362Minimal · WidespreadCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0712Minimal · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

Federal Penalties

Fine

Feb 5, 2026

$6,440

Fine

Jul 21, 2025

$65,000

Ownership & Operations

Who Operates This Facility

Owner / Operator

Fairfax Behavioral Health & Memory Care Community

Organization Type

for profit

Ownership & Management

Owners

Fairfax Behavioral Health and Memory Care Community LLC

Owner · Organization

Richmond, Jennifer

Owner

Key personnel

Richmond, JenniferOfficer / DirectorTodd, MichaelOfficer / DirectorFairfax Behavioral Health and Memory Care Community LLCManagerRichmond45 LLCManagerFinch, CoreyManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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