Fair Oaks Nursing & Rehab LLC
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 42 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (18 vs median 6.5)
- High staff turnover (58%)
Bottom 25% in MN · Meets national RN staffing standard · Above recommended total nurse staffing · Worst in EDEN SENIOR CARE chain · $10,062 in fines
What this means for your family
While recent reviews suggest a positive shift in staff culture and facility atmosphere, the history of serious medical and communication concerns warrants caution. We strongly recommend that you conduct an unannounced visit and specifically ask for the facility's policy on medication monitoring and how they handle family communication during off-hours.
Google Reviews
Google Reviews
42 reviews on Google“Fair Oaks Nursing & Rehab LLC receives highly polarized feedback, with recent reviews praising individual staff members and a welcoming environment, while older and some critical reviews highlight severe concerns regarding medical oversight and responsiveness. Families report inconsistent experiences, ranging from compassionate end-of-life care to significant failures in medication management and communication. The facility appears to have undergone recent renovations, but historical issues regarding staffing levels and facility maintenance remain points of contention.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate, attentive individual staff members
- Effective hospice and end-of-life care
- Welcoming admissions process
- Recent facility renovations
Concerns
- Inconsistent or poor medical care and medication management (mentioned by 3 reviewers)
- Understaffing and slow responsiveness to resident needs (mentioned by 4 reviewers)
- Unprofessional or rude staff behavior toward visitors (mentioned by 2 reviewers)
- Poor facility maintenance and cleanliness (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 45 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's great to see the recent renovations in the facility; how do you ensure the newer areas are kept consistently clean and well-maintained for the residents?
- 2I noticed some wonderful comments about the compassion of your individual staff members; how do you maintain that level of personal attention during busy shifts?
- 3Can you walk me through your specific protocols for medication management and how you ensure accuracy for every resident?
- 4How does the nursing team communicate important medical updates or changes in condition to family members to ensure we are always in the loop?
- 5What kind of daily activities or social engagement opportunities are available to help residents stay active and connected with one another?
- 6In the event of a medical emergency after hours, what is the immediate process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“The staff was so kind and caring. While the facility may be old, the care was wonderful and that was all we wanted for mom!”
“She was a pleasure to talk too, very professional and extremely helpful. She did everything she could to help accommodate the wants/needs of our loved one.”
“This place is the worst..my mother has diabetes and they only tested her blood sugar once..but gave her insulin every day..very dangerous.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
11
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Fair Oaks Nursing & Rehab has concerning inspection patterns with families repeatedly filing complaints that triggered 32 of 72 total deficiencies across safety hazards, staffing shortages, and infection control. The most recurring issues involve accident prevention and safety supervision (cited multiple times), inadequate nursing staffing levels, and poor infection control practices. While the facility reports corrections for all violations, the persistent nature of safety and staffing complaints suggests ongoing systemic problems that warrant careful consideration before placement.
Mar 11, 2026Routine7
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Jun 20, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 7, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 27, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 12, 2025Complaint7
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Feb 12, 2025Routine18
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Have exits that are accessible at all times.
Resident Rights Deficiencies
Honor the resident's right to organize and participate in resident/family groups in the facility.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Plan the resident's discharge to meet the resident's goals and needs.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Federal Penalties
Fine
Sep 27, 2023
$10,062
Ownership & Operations
Who Operates This Facility
Fair Oaks Nursing & Rehab LLC
for profit
Chain Affiliation
Eden Senior Care
19 facilities nationwide
Chain avg rating: 2.6/5 · Rank 16 of 18 (Worst)
Ownership & Management
Owners
Feinstein, Dan
Owner
Polstein, Mordechai
Owner
Stesel, Maxim
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
42 reviews from families & visitors
Official Website
Visit fairoakslodge.org
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.