Fair City Health and Rehab
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 45 Google reviews
Watch Fair City Health and Rehab
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- High RN turnover (57%)
Bottom 25% in LA · Critically understaffed (RN) · $198,912 in fines
What this means for your family
While recent reviews highlight significant improvements in communication and management, the facility has a history of serious allegations regarding patient neglect and hygiene. We strongly recommend that you conduct an unannounced tour and speak directly with current residents' families to verify if the recent positive changes are consistently applied to daily care.
Google Reviews
Google Reviews
45 reviews on Google“Fair City Health and Rehab has undergone a significant rebranding and management transition, with many recent reviewers praising the new leadership for improved communication and resident care. However, the facility has a history of serious complaints regarding neglect, poor hygiene, and unresponsive administrative staff that persist alongside the positive feedback. Families considering this facility should be aware of the stark contrast between recent glowing testimonials and reports of critical care failures.”
Quality Themes
Tap a score for detailsStrengths
- Responsive and improved communication
- Caring and professional nursing staff
- Clean and well-maintained facility
- Efficient and helpful enrollment process
Concerns
- Neglect and poor quality of care (mentioned by 5 reviewers)
- Unresponsive or unprofessional administrative/office staff (mentioned by 3 reviewers)
- Poor food quality (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 50 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I've heard great things about how the nursing staff is very caring and professional; how do you ensure that level of care remains consistent across all shifts?
- 2What specific steps has the facility taken recently to improve medication management and ensure accuracy for residents?
- 3We are looking for a place with great dining experiences; could you tell me more about the daily meal menus and how you handle nutritional needs?
- 4How does the administrative team handle communication with families to ensure we are always kept in the loop regarding updates?
- 5Can you walk us through the protocol for handling a medical emergency or a sudden change in a resident's health during the night?
- 6What kind of daily activities or social programs are available to keep the residents engaged and active within the community?
Personalized based on this facility's data
Key Review Excerpts
“In the past month a lot of changes have been made for the better and I've already noticed a huge improvement. In the past week, I've received a call every day concerning my family member.”
“If I could give ZERO stars I would! ... When our Dad came home he had bed sores, regressed in his progress from the hospital, and they LIED about how long and often he was on oxygen.”
“The enrollment process at Fair City Health and Rehab was handled with patience and care. Everything was explained clearly, and the staff made the experience feel organized and stress-free.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
7
measures
4
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents who got a urinary tract infection
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Fair City Health and Rehab has significant concerns with 17 complaint-triggered deficiencies, indicating families have filed reports about care issues. The facility shows recurring problems in resident protection from abuse and neglect (appearing in multiple complaints), care planning and assessments, and medication management. While all deficiencies show correction dates, the persistent pattern of abuse-related complaints and care quality issues across multiple surveys suggests ongoing challenges that warrant careful consideration before placement.
Mar 18, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Apr 2, 2025Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Dec 12, 2024Complaint5
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
May 22, 2024Routine8
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Mar 21, 2024Complaint3
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Feb 14, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Federal Penalties
Fine
Oct 23, 2023
$3,147
Fine
Oct 5, 2023
$193,667
Fine
Oct 2, 2023
$2,098
Ownership & Operations
Who Operates This Facility
Fair City Health and Rehab
for profit
Ownership & Management
Owners
Clf Investments, LLC
Owner · Organization
M5 Operations, LLC
Owner · Organization
Moody, Charles
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
45 reviews from families & visitors
Official Website
Visit ldh.la.gov
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.