Evergreen Nursing Home
Strong Medicare quality ratings; families often praise effective rehabilitation therapy programs. Still worth an in-person visit.
based on 10 Google reviews
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What this means for your family
This facility appears to be a strong choice for short-term rehabilitation based on recent positive experiences. However, families should be vigilant regarding personal belongings and resident hygiene, as historical complaints suggest these areas may require closer oversight.
Google Reviews
Google Reviews
10 reviews on Google“Evergreen Nursing Home receives high praise for its rehabilitation services and clean facility environment from recent visitors. However, older feedback highlights serious concerns regarding personal property management and the hygiene of residents, suggesting a potential gap in oversight for long-term care.”
Quality Themes
Tap a score for detailsStrengths
- Effective rehabilitation therapy programs
- Clean and well-maintained facility
- Friendly and attentive staff
Concerns
- Missing personal clothing and belongings (mentioned by 2 reviewers)
- Poor hygiene and unkempt appearance of residents (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility is very well-maintained; what specific routines do you have in place to ensure residents' personal hygiene and grooming are consistently attended to?
- 2With the great feedback regarding your rehab programs, how do you tailor therapy plans to meet the individual needs of each resident?
- 3How do you manage the tracking of personal items and laundry to ensure that residents' clothing and belongings stay safe and organized?
- 4It's great to see how much you engage with families through your online reviews; how do you typically communicate daily updates or changes in care to us?
- 5In the event of a medical emergency during the night, what is the specific protocol for notifying the family and coordinating with doctors?
- 6What kind of daily social activities or group outings do you organize to keep the residents engaged with one another?
Personalized based on this facility's data
Key Review Excerpts
“She had rehabilitation 5 days a week. I would give them a 100 star rating if I could.”
“My mom has been in there for a year and is doing well considering she is 91. The facility is very nice and clean.”
“Each time she leaves the center her clothes are missing. She has had new clothes that were purchased for her and it appears that someone stoles the items.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
6
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Evergreen Nursing Home has a moderate inspection record with 7 deficiencies across 3 surveys, all corrected by the facility. The most recurring issues involved infection control (cited twice) and resident rights violations. Other problems included food safety, care assessments, and fire safety equipment. While all deficiencies were addressed, families should inquire about sustained improvements in infection prevention and resident dignity protocols.
Mar 12, 2020Routine2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 17, 2019Routine2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Feb 1, 2018Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ownership & Operations
Who Operates This Facility
Evergreen Nursing Home
for profit
Chain Affiliation
Crowne Health Care
18 facilities nationwide
Chain avg rating: 4.2/5 · Rank 12 of 18
Ownership & Management
Owners
Crowne Operations, INC
Owner · Organization
Jennifer Jones Mcinnish Family Dynasty Trust #1
Owner (parent company) · Organization
Richard Bryan Jones Family Dynasty Trust #1
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit crownehealthcare.com
Medicare data downloads
Original nursing home datasets
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