English Village Skilled Nursing and Therapy
Strong Medicare quality ratings; families often praise helpful nursing staff. Still worth an in-person visit.
based on 7 Google reviews
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What this means for your family
While historical reviews highlight a helpful staff and a comfortable environment, the most recent feedback suggests a decline in service quality and communication. Families should conduct an in-person visit to assess current staff responsiveness and communication styles before making a decision.
Google Reviews
Google Reviews
7 reviews on Google“English Village Skilled Nursing and Therapy receives limited feedback, with reviews ranging from high praise for staff helpfulness to recent complaints about a lack of cooperation. While earlier reviews describe the facility as a welcoming home, the most recent feedback indicates potential friction in communication or service delivery.”
Quality Themes
Tap a score for detailsStrengths
- Helpful nursing staff
- Welcoming, home-like environment
Concerns
- Poor communication and uncooperative staff
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's home-like atmosphere, what specific daily activities or social events are currently scheduled to help residents feel connected and engaged?
- 2Since staffing levels are a key priority, could you walk me through how your team manages resident care needs during shift changes to ensure consistent attention?
- 3What is your established process for keeping family members updated on a resident's health status, and who is our primary point of contact for routine communication?
- 4In the event of a medical emergency or a sudden change in condition, what is the protocol for notifying family members and coordinating with local hospitals?
- 5With four state violations noted in the past year, what specific steps or quality improvement initiatives has the facility implemented to address those areas and prevent future issues?
- 6How do you foster a collaborative environment where staff members feel empowered to communicate proactively with families about their loved one's care?
Personalized based on this facility's data
Key Review Excerpts
“The staff is excellent Nd very helpful”
“It's home for now!”
“Uncooperative 😭”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
2
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents who fell and were seriously hurt
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of recurring fire safety deficiencies across multiple surveys, with the same smoke barrier and fire protection issues appearing repeatedly from 2022 through 2025, suggesting persistent safety problems. A family filed a complaint in 2023 regarding pain management that was corrected. The facility also has ongoing issues with care planning and infection control, with most recent deficiencies still awaiting correction as of April 2025.
Apr 3, 2025Routine8
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 18, 2023Routine4
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Jul 20, 2023Complaint1
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Oct 6, 2022Routine6
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Federal Penalties
Fine
Jul 20, 2023
$7,443
Ownership & Operations
Who Operates This Facility
English Village Skilled Nursing and Therapy
for profit
Chain Affiliation
Bridges Health
34 facilities nationwide
Chain avg rating: 3.6/5 · Rank 20 of 33
Ownership & Management
Owners
Bridges Employee Stock Ownership Trust
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit englishvillageok.com
Medicare data downloads
Original nursing home datasets
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