Englewood Health Care Center
Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.
based on 20 Google reviews
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What this means for your family
While many families report a clean environment and friendly staff, there are recurring, serious allegations regarding medication errors and hygiene. If you choose this facility, we strongly recommend conducting unannounced visits and closely monitoring your loved one's medication administration and daily hygiene needs.
Google Reviews
Google Reviews
20 reviews on Google“Englewood Health Care Center receives highly polarized feedback, with many recent five-star reviews praising the facility's cleanliness and staff friendliness. However, critical reviews from family members of rehab patients highlight severe concerns regarding medication management, hygiene, and communication failures between shifts. Families should weigh the positive reports of daily care against serious allegations of neglect and clinical errors.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Friendly and personable staff
- Consistent communication for some families
- Long-tenured nursing staff
Concerns
- Poor communication between staff shifts (mentioned by 2 reviewers)
- Inadequate hygiene and toileting assistance (mentioned by 2 reviewers)
- Medication management and clinical errors (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 22 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that you are quite active in responding to online feedback; how do you use that family input to improve daily operations?
- 2Given that some families have expressed concerns about the consistency of information between nursing shifts, what specific processes do you have in place to ensure a smooth handoff of care instructions?
- 3With your focus on maintaining a clean and well-kept environment, how do you ensure that residents receive prompt and consistent assistance with personal hygiene and toileting throughout the day?
- 4To address concerns regarding medication management, could you walk me through your safety protocols and how you verify that clinical instructions are followed accurately for each resident?
- 5Since you have a number of long-tenured staff members, how does that continuity of care positively impact the daily experience and routine for the residents?
- 6What variety of social or recreational activities are available to keep residents engaged and connected with one another on a daily basis?
Personalized based on this facility's data
Key Review Excerpts
“My mother was admitted to the facility for 20 days of physical therapy beginning November 5, 2025. During her stay, we encountered several serious issues that compromised her care and safety.”
“My spouse was left in soiled underwear for over an hour on at least two occasions. CNA was administering meds to my spouse which is not in their scope of practice.”
“All the staff are personable, professional and protective of my 89 year old father. They care for him in a way he feels at home and treat him with dignity and respect.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
5
measures
5
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Englewood Health Care Center shows a relatively clean inspection record with only 5 deficiencies across 3 surveys and no complaint-triggered violations. The facility had issues with dietary services appearing twice in 2019, along with single deficiencies in resident protection, infection control, and fire safety maintenance. All identified problems have been corrected by the facility, suggesting responsive management when issues arise.
Jun 14, 2021Routine1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Apr 18, 2019Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 15, 2018Routine1
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Ownership & Operations
Who Operates This Facility
Englewood Health Care Center
for profit
Chain Affiliation
Crowne Health Care
18 facilities nationwide
Chain avg rating: 4.2/5 · Rank 10 of 18
Ownership & Management
Owners
Crowne Operations, INC
Owner · Organization
Jennifer Jones Mcinnish Family Dynasty Trust #1
Owner (parent company) · Organization
Richard Bryan Jones Family Dynasty Trust #1
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Official Website
Visit crownehealthcare.com
Medicare data downloads
Original nursing home datasets
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