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Assisted Living

Enchanted Pines

Families consistently rate this highly — reviewers highlight caring and professional staff. Schedule a visit to confirm the fit.

1154 E Loop 304, Crockett, TX 7583536 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
5.0/5

based on 7 Google reviews

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What this means for your family

Enchanted Pines is an excellent choice for families prioritizing emotional well-being and communication, as the staff is frequently described as loving and patient. The facility's focus on southern-style dining and cleanliness provides a comfortable, home-like atmosphere for residents.

Google Reviews

Google Reviews

7 reviews analyzed
Families can expect a high level of care characterized by a kind, professional, and patient staff that fosters a sense of safety and community. Reviewers consistently praise the quality of the southern-style meals and the exceptional communication from management.

Quality Themes

Tap a score for details
Food5.0Staff10.0Clean10.0ActivitiesN/AMedsN/AMemoryN/AComms10.0ValueN/A

Strengths

  • Caring and professional staff
  • Exceptional family communication
  • High-quality southern-style dining
  • Clean and well-maintained environment

Rating Trends

Tap a year to see what changed

2345.02018(1)5.02022(5)5.02024(1)

Distribution

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the southern-style dining here; could you tell us more about how the menus are planned and if there are any special mealtime traditions?
  • 2Since we value staying connected, how does the staff typically keep families updated on their loved one's well-being and daily activities?
  • 3With such a small and intimate community of 36 residents, how do you ensure that each person's specific daily routine and personal preferences are honored?
  • 4What kind of social activities or group outings are organized to help residents engage with one another in such a close-knit environment?
  • 5In the event of a sudden health change or a medical emergency during the night, what is the specific protocol for getting care to a resident?
  • 6We noticed how beautifully maintained the facility is; how often are the common areas and resident rooms deep-cleaned to keep everything so pristine?

Personalized based on this facility's data


Key Review Excerpts

Our family member has lived at Enchanted Pines for almost 5 years and it was the even the best decision we could have made. Catherine and her staff are caring, kind, as well as very professional. There is exceptional communication , which is key in this kind of setting.

Long-term resident's family · 2024★★★★★

Mom has been here for almost a month. She feels safe and well taken care of. The director and staff are loving, caring and patient with all the residence. The food is good southern home cooking with special menus for different diet needs.

New resident's family · 2022★★★★★
Source: 7 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

2total
4deficiencies

Key Findings

Enchanted Pines had its most recent inspection on May 6, 2024, which identified two health code violations regarding kitchen surfaces and food storage. There are no active enforcement actions listed for this facility.

May 6, 2024Routine

Health Code (2 violations)

Health CodeCorrected Jun 5, 2024

The facility failed to provide non-absorbent, smooth finishes and surfaces on kitchen floors, walls, ceilings, counters and cabinet that could be routinely cleaned and sanitized.

Health CodeCorrected Jun 5, 2024

The facility failed to store staple foods in the pantry in an acceptable manner.

Oct 29, 2019Routine

Life Safety Code (2 violations)

Life Safety CodeCorrected Oct 30, 2019

The facility failed to ensure the dishwashing area was in compliance with licensing standards for assisted living facilities.

Life Safety CodeCorrected Dec 1, 2019

The facility failed to maintain the building free of accumulations of dirt, rubbish, dust, and hazards.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Enchanted Pines INC

Organization Type

for profit

Administrator

ELIZABETH SUMBERA

Source: State licensing data

Contact

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References & Resources

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