Emerald Nursing & Rehab Cozad
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 30 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (6 vs median 5)
- High staff turnover (66%)
Bottom 25% in NE · Below recommended RN staffing · Worst in EMERALD HEALTHCARE chain · No penalties on record
What this means for your family
Emerald Nursing & Rehab Cozad is highly regarded for its compassionate staff and excellent communication with families, making it a strong choice for those seeking a supportive environment. While the facility is well-rated, we recommend that you observe staff interactions during your tour to address the isolated concerns regarding staff attitude noted by a few reviewers.
Google Reviews
Google Reviews
30 reviews on Google“Emerald Nursing & Rehab Cozad is highly regarded by local families for its compassionate staff and supportive environment. Reviewers frequently highlight the facility's responsiveness, professional communication, and the personalized care provided to residents, though a small minority of negative feedback exists regarding staff attitude.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Strong, proactive communication with families
- Effective rehab therapy services
- Welcoming, home-like atmosphere
Concerns
- Reports of rude or lazy nursing staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that the facility has a very high response rate to online feedback; how do you incorporate that family input into your daily operations and care planning?
- 2With the current staffing ratings, what specific strategies are you using to ensure that every resident receives consistent, attentive care throughout the day?
- 3Some families have mentioned mixed experiences regarding staff demeanor; how do you foster a supportive and professional environment for your team to ensure they remain patient and kind during busy shifts?
- 4Given the recent health inspection findings, what proactive steps has the facility taken to address those specific areas and improve the quality of care?
- 5What does the daily activity schedule look like to ensure residents feel engaged and part of a home-like community rather than just a clinical environment?
- 6How does your nursing team coordinate with local medical providers to handle urgent health changes or emergencies, especially during evening or weekend hours?
Personalized based on this facility's data
Key Review Excerpts
“I am a former Long Term Care Ombudsman. I am impressed with the care and responsiveness of the staff who care for my family member.”
“The staff at Emerald take care of my mother like she is family.”
“My parents love the food and they love the great staff. Emerald is easy to work with and I appreciate all their weekly updates sent out.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
10
measures
1
measures
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
Short-stay residents vaccinated for the flu
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has recurring deficiencies across multiple surveys, with families filing at least two complaints about medication management and accident prevention. The most frequent problems involve medication management (including high error rates), fire safety systems, and resident care quality. While all issues show correction dates, medication errors and safety concerns persist across multiple surveys from 2023 to 2025, suggesting ongoing challenges with maintaining consistent standards.
Nov 13, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 22, 2025Routine11
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Egress Deficiencies
Meet other general requirements.
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Jul 22, 2025Complaint1
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Jun 13, 2024Routine11
Emergency Preparedness Deficiencies
Provide family notifications of emergency plan.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Apr 4, 2023Routine8
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Ownership & Operations
Who Operates This Facility
Emerald Nursing & Rehab Cozad
for profit
Chain Affiliation
Emerald Healthcare
14 facilities nationwide
Chain avg rating: 1.5/5 · Rank 10 of 14 (Worst)
Ownership & Management
Owners
Jw Nebraska Operations, LLC
Owner · Organization
Ycne Operations, LLC
Owner (parent company) · Organization
Reisman, Adina
Owner (parent company)
Walden, Jacob
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Official Website
Visit emeraldcozad.com
Medicare data downloads
Original nursing home datasets
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