Embassy of Woodview
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 69 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (9 vs median 8.0)
- High staff turnover (73%)
- High RN turnover (83%)
Bottom 25% in OH · Below recommended RN staffing · Very high staff turnover · Below chain average · $150,145 in fines
What this means for your family
Embassy of Woodview is a high-risk facility where experiences vary drastically based on the specific unit and staff on duty. While some families report positive outcomes under recent leadership, the recurring, severe reports of neglect, hygiene issues, and medical errors are critical red flags. If you consider this facility, perform an unannounced visit, check the state's latest survey results, and ensure you have a clear plan for frequent, personal monitoring of your loved one's care.
Google Reviews
Google Reviews
69 reviews on Google“Embassy of Woodview receives highly polarized reviews, with some families praising recent management improvements and dedicated staff, while others report severe neglect, poor hygiene, and dangerous understaffing. Recurring complaints involve unresponsiveness to phone calls, poor facility cleanliness, and critical failures in medical care, including medication errors and untreated infections. Prospective families should be aware of the significant inconsistency in care quality described by long-term residents' families.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and friendly nursing staff
- Active and engaging activities department
- Recent facility upgrades and renovations
- Strong administrative leadership noted in recent years
Concerns
- Chronic understaffing leading to slow response times (mentioned by 12 reviewers)
- Poor facility cleanliness and persistent odors (mentioned by 8 reviewers)
- Neglect regarding basic hygiene and patient care (e.g., soiled linens, bedsores) (mentioned by 6 reviewers)
- Medication errors and failure to follow medical instructions (mentioned by 4 reviewers)
- Unresponsive communication and difficulty reaching staff by phone (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 69 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed the facility has recently undergone some renovations; could you walk me through the current schedule for routine housekeeping and how you maintain cleanliness in resident rooms?
- 2Given the current staffing levels, what is your specific protocol for ensuring timely responses to call lights, especially during evening and overnight shifts?
- 3I see that the activities department is highly regarded; what are some of the most popular programs currently available for residents to stay engaged throughout the week?
- 4Could you explain the process for how your nursing team manages medication administration and ensures that medical instructions are followed accurately for each resident?
- 5What is the best way for family members to maintain consistent communication with the care team, and what is your typical turnaround time for returning calls or emails?
- 6How do you proactively monitor and address skin integrity and hygiene needs to ensure residents remain comfortable and healthy?
Personalized based on this facility's data
Key Review Excerpts
“My dad has been here for over 2 plus years and he loves it.They got a new D.O.N I have spoke with her she's really caring and can't leave out Rachael who has really turned this place around since she has been a administrator.”
“My father in law was a resident of Woodview for 7 years. We removed him 2 weeks ago. As of today, a bedsore on his foot, and one on his back, are not healing and the skin is dying. The Drs are recommending hospice, and don't think it will be more than a few days.”
“My mother was sent to Woodview from Doctors Hospital to continue her IV’s. We weren’t sure what to expect, and we couldn’t be more pleased with her 7 week stay. The staff from the nurses, aides, to administrative workers, were outstanding including the food!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
3
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Embassy of Woodview has concerning patterns of repeated problems across multiple care areas, with families filing 21 complaint-triggered deficiencies. The facility struggles most with emergency preparedness and fire safety, medication management, and basic resident care including wound treatment and daily living assistance. While most issues show correction dates, recent violations in 2024-2026 including serious concerns about resident treatment and safety suggest ongoing problems that families should carefully evaluate before considering this facility.
Jan 27, 2026Complaint6
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Sep 3, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
May 13, 2025Routine12
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Apr 9, 2025Complaint4
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Oct 1, 2024Complaint5
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Feb 9, 2024Complaint2
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Federal Penalties
Fine
Apr 9, 2025
$59,635
Payment Denial
Apr 9, 2025
16-day denial
Fine
Oct 1, 2024
$91,408
Ownership & Operations
Who Operates This Facility
Embassy of Woodview
for profit
Chain Affiliation
Embassy Healthcare
35 facilities nationwide
Chain avg rating: 2.5/5 · Rank 19 of 37
Ownership & Management
Owners
Embassy Healthcare Holdings INC
Owner · Organization
Aaron Handler Family Dynasty Trust
Owner (parent company) · Organization
Ah Dynasty LLC
Owner (parent company) · Organization
George S. Repchick 2020 Family Dynasty Trust
Owner (parent company) · Organization
Gsr Dynasty LLC
Owner (parent company) · Organization
Handler, Aaron
Owner (parent company)
Repchick, George
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
69 reviews from families & visitors
Official Website
Visit embassyhealthcare.net
Medicare data downloads
Original nursing home datasets
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