Loading EveryPlace content…
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 44 Google reviews
Email Embassy of Lebanon to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 63% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 15 findings, above the OH average of 10.1. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Embassy of Lebanon receives highly polarized feedback, with some families praising the dedicated therapy and respiratory programs, while others report severe neglect and communication failures. While several reviewers highlight compassionate staff and successful rehabilitation outcomes, a recurring pattern of complaints regarding understaffing, poor medication management, and unresponsive administration raises significant concerns for potential residents. Families should carefully weigh these conflicting reports, as experiences appear to vary drastically depending on the specific care team and administrative oversight.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 52 analyzed
This facility rarely responds to reviews.
Personalized based on this facility's data
Key Review Excerpts
“The care team was always polite and attentive. They always greeted us when we got there and answered any questions we had. She felt happy there.”
“The staff at embassy is amazing they have helped my grandma so much especially Elizabeth she goes above and beyond for you and your family.”
“My dad is their in embassy n they treat him like crap he lays in this messes for about 40 minutes to an hour they are always behide on his pain pills they won't take him to his appointments.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
4
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaints about medication errors, which persist as an ongoing issue across recent surveys. The facility shows recurring problems with medication management, safety supervision, and fire safety systems. While most deficiencies are eventually corrected, the pattern of repeated medication errors and complaint-triggered investigations suggests quality control concerns that families should carefully consider before choosing this facility.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal Penalties
Fine
Aug 23, 2023
$197,584
Payment Denial
Aug 23, 2023
13-day denial
Embassy of Lebanon
for profit
Embassy Healthcare
35 facilities nationwide
Chain avg rating: 2.5/5 · Rank 17 of 37
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
44 reviews from families & visitors
Official Website
Visit embassyhealthcare.net
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
These are the 6 closest facilities in our data within 10 miles. Proximity does not mean they provide the same care type or have stronger quality signals, so compare each profile and verify services directly.
Cedarview Care Center
< 1 miNursing Home · Lebanon, OH
Cedars of Lebanon Care Center
1.2 miNursing Home · Lebanon, OH
Otterbein Lebanon Retirement Community
4.8 miNursing Home · Lebanon, OH
Pine Ridge Skilled Nursing and Rehab
7.4 miNursing Home · Morrow, OH
Otterbein Middletown
7.4 miNursing Home · Franklin, OH
Hillspring Health Care & Rehab
7.4 miNursing Home · Springboro, OH