Elwood Health and Living
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 10 Google reviews
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What this means for your family
The facility's smaller size may offer a more personalized and quiet environment, which could be beneficial for residents who prefer a slower pace. However, families should be very cautious regarding cleanliness and staff responsiveness; we strongly recommend conducting an unannounced visit to check for odors and observe staff interactions firsthand.
Google Reviews
Google Reviews
10 reviews on Google“Elwood Health and Living presents a stark contrast between recent positive experiences highlighting a quiet, intimate environment and significant concerns regarding facility hygiene and staff attitude. While some families appreciate the personalized attention afforded by the smaller resident load, others have reported unpleasant odors and dismissive behavior from staff members.”
Quality Themes
Tap a score for detailsStrengths
- Small resident load allows for individual attention
- Welcoming atmosphere for families
- Quiet, slow-paced environment
Concerns
- Unpleasant odors in the facility (mentioned by 2 reviewers)
- Unprofessional or dismissive staff behavior (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1With your smaller resident capacity, how do you ensure each person receives personalized attention for their specific daily needs?
- 2What steps are currently being taken to maintain a fresh and clean-smelling environment throughout the facility?
- 3Could you tell us more about the types of social activities or events planned to keep residents engaged and active?
- 4How does the nursing team handle medical emergencies or sudden changes in a resident's health during the night?
- 5We noticed you value family connection; how do you encourage families to stay involved in the daily life of the residents?
- 6How do you support your staff in maintaining a professional and welcoming attitude when interacting with residents and their loved ones?
Personalized based on this facility's data
Key Review Excerpts
“Our loved one was in the assisted living and they are a small resident load which means a lot of individual attention. They did not have as many different activities and entertainment as bigger facilities but the quiet slow pace was perfect for our loved one.”
“Upon entering building it smelled like rotten pee. Staff didn't appear very friendly and acted like I was a burden just asking a simple question.”
“What you see is not what you get, when your back is turned you better have eyes in back of your head is what the staff states . All smiles while you are there until your gone they say.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern with 29 deficiencies across recent surveys, including 7 complaint-triggered issues where families reported problems. The most recurring issues involve safety hazards and accident prevention, medication management, and building safety systems like fire doors and electrical equipment. While all deficiencies show correction dates, the repeated problems with preventing accidents and medication errors suggest ongoing challenges with basic resident safety and care quality.
Mar 12, 2026Routine10
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 12, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Oct 27, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 17, 2025Routine7
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Services Deficiencies
Have an externally vented heating system.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 17, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Sep 18, 2024Complaint1
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Ownership & Operations
Who Operates This Facility
Elwood Health and Living
nonprofit
Ownership & Management
Owners
Putnam County Hospital
Owner · Organization
Harpe, Elizabeth
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
10 reviews from families & visitors
Official Website
Visit essentialseniorhealthandliving.org
Medicare data downloads
Original nursing home datasets
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