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Nursing HomeMedicaid

Elm Crest Retirement Community

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

2104 12th Street, Harlan, IA 5153750 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Elm Crest Retirement Community Nursing Home in Harlan, IA — Street View
Street View

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What this means for your family

Elm Crest Retirement Community falls in the middle range of Medicare quality ratings. This means baseline standards are met, but there is room for improvement. A personal tour and conversation with current residents' families will give you the best picture of daily life here.

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.80hrs
OK
Registered nurses for medical care
Total Nursing
3.80hrs
93%
All nurses + aides combined
Staff Turnover
73%
Lower is better (< 30% = good)
RN Turnover
46%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

11

measures

Worse Than Avg

4

measures

Mixed Results

2

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility34.6%
Worse than Avg
Here
34.6%
US
14.4%
IA
17.6%
Shelby
13.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility4.1%
Better than Avg
Here
4.1%
US
19.5%
IA
20.7%
Shelby
22.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility32.0%
Worse than Avg
Here
32.0%
US
15.3%
IA
17.5%
Shelby
17.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
12.1%
IA
4.1%
Shelby
11.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.4%
Worse than Avg
Here
26.4%
US
19.4%
IA
25.9%
Shelby
16.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility96.7%
Better than Avg
Here
96.7%
US
93.4%
IA
93.9%
Shelby
87.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility81.1%
Better than Avg
Here
81.1%
US
79.8%
IA
73.3%
Shelby
70.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility83.5%
Mixed vs Avgs
Here
83.5%
US
81.8%
IA
84.1%
Shelby
74.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
1.6%
IA
2.0%
Shelby
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
1penalties
Near state avg (6.2)
5 complaint-triggered

Families have filed multiple complaints about this facility, with recurring issues in safety supervision, care planning, and food service appearing across multiple surveys. The facility has persistent problems with accident prevention and hazard management, appearing in complaint reports and regular inspections from 2023 through 2024. While all deficiencies show correction dates, the pattern of repeated issues in core care areas suggests ongoing operational challenges that warrant careful evaluation during a visit.

Jan 14, 2026Routine
7
0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0805Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0291Potential for harm · PatternCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

Nov 13, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Nov 14, 2024Routine
10
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0354Potential for harm · WidespreadCorrected

Smoke Deficiencies

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Nov 14, 2024Complaint
2
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Jul 21, 2024Complaint
2
0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Oct 5, 2023Routine
6
0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0362Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Federal Penalties

Payment Denial

Nov 14, 2024

8-day denial

State Inspection History

State Inspections

Source: Iowa Dept. of Inspections, Appeals & Licensing

10total
21deficiencies
Jun 10, 2026Complaint
Clean

Fed violations: 1, State violations: 1

Feb 17, 2026Inspection
Clean

Fed violations: 0, State violations: 0

Jan 14, 2026Inspection
Clean

Fed violations: 3, State violations: 0

Jan 2, 2026Complaint
Clean

Fed violations: 0, State violations: 0

Nov 13, 2025Complaint
Clean

Fed violations: 1, State violations: 0

Dec 17, 2024Inspection
Clean

Fed violations: 0, State violations: 0

Nov 14, 2024Inspection
Clean

Fed violations: 8, State violations: 1

Aug 21, 2024Other
Clean

Fed violations: 0, State violations: 0

Ownership & Operations

Who Operates This Facility

Owner / Operator

Elm Crest Retirement Community

Organization Type

nonprofit

Chain Affiliation

Chain Name

American Baptist Homes of the Midwest

Chain Size

6 facilities nationwide

Chain avg rating: 2.3/5 · Rank 2 of 6

Ownership & Management

Owners

American Baptist Homes of the Midwest

Owner · Organization

100%

Key personnel

Kotz, ChristinaW-2 Managing EmployeeNauslar, TimW-2 Managing EmployeeAllen, RyanOfficer / DirectorDavidson, RogerOfficer / DirectorFord, AshleyOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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