Elm Crest Manor
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 5 Google reviews
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What this means for your family
The facility is highly regarded by families for its kind and patient staff members. However, because the available reviews are very brief and lack operational detail, we recommend scheduling an in-person tour to observe the daily environment and ask specific questions about your loved one's unique care needs.
Google Reviews
Google Reviews
5 reviews analyzed“Elm Crest Manor receives high praise from family members who highlight the kindness and patience of the nursing staff. While the feedback is consistently positive regarding staff demeanor, the reviews are extremely brief and lack specific details about clinical care, facility amenities, or daily operations.”
Quality Themes
Tap a score for detailsStrengths
- Kind and supportive nursing staff
- Patient care approach
- Respectful communication with families
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how kind and patient the nursing staff is here; how do you ensure that this level of supportive care remains consistent for every resident?
- 2Since the facility has a smaller, more intimate capacity of 60 residents, how does that help you provide more personalized attention to each person's specific needs?
- 3We noticed the staff is very responsive and respectful when communicating with families; what is your preferred way for us to stay updated on our loved one's daily well-being?
- 4Could you walk us through the protocols in place for handling medical emergencies or sudden changes in health during the overnight hours?
- 5What kind of daily activities or social engagement opportunities are available to help residents stay active and connected with one another?
- 6We want to ensure we understand the full picture of care here; how is the facility currently working to address recent state inspection findings and improve overall health ratings?
Personalized based on this facility's data
Key Review Excerpts
“The people who work here are incredible. They are kind, respectful, and supportive to both the residents and the families who visit.”
“We are very thankful for the wonderful care our Mother is receiving at Elm Crest Manor. The staff is very kind and patient with her.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
8
measures
4
measures
4
measures
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Elm Crest Manor has a concerning pattern of recurring deficiencies across multiple care areas, with families filing complaint reports that triggered investigations into abuse/neglect reporting failures and inappropriate care delivery. The facility shows repeated issues with abuse prevention protocols, care planning, and quality of care delivery that persist across surveys. While the facility has provided correction dates for all cited deficiencies, the recurring nature of problems in critical safety areas warrants careful consideration.
Jan 22, 2026Routine3
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Apr 14, 2025Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Jan 8, 2025Routine4
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jun 25, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nov 21, 2023Routine2
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ownership & Operations
Who Operates This Facility
Elm Crest Manor
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit elmcrestmanor.com
Medicare data downloads
Original nursing home datasets
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