Elk Crossing
Strong Medicare quality ratings; families often praise modern, well-maintained facility. Still worth an in-person visit.
based on 9 Google reviews
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What this means for your family
While the facility is noted for its clean and modern environment, the recent serious allegations regarding safety and conduct are concerning. We strongly recommend scheduling an in-person tour to observe the staff-resident interactions firsthand and asking management directly about their policies on inclusivity and resident safety.
Google Reviews
Google Reviews
9 reviews on Google“Elk Crossing receives high praise for its modern, clean facilities and friendly nursing staff from some family members. However, the facility has faced serious allegations regarding a hostile environment and safety concerns, which prospective families should investigate thoroughly.”
Quality Themes
Tap a score for detailsStrengths
- Modern, well-maintained facility
- Friendly and attentive nursing staff
- Professional administrative team
Rating Trends
Tap a year to see what changed
Distribution · 11 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that Elk Crossing maintains a 5-star CMS health inspection rating, what specific protocols do you prioritize to ensure such high standards of care are consistently met?
- 2With a 4-star staffing rating, how do you balance the current staffing levels to ensure that every resident receives the attentive, personalized care mentioned in your facility's positive feedback?
- 3I noticed there have been two state violations in the past year; could you walk me through what those were and the specific steps you have taken to address and prevent them from recurring?
- 4Since residents often praise the modern and well-maintained environment here, what are some of the most popular daily activities or social programs that take place in these shared spaces?
- 5In the event of a medical emergency, what is your specific protocol for coordinating care with local hospitals, and how quickly are family members typically notified?
- 6Your administrative team is frequently highlighted for their professionalism; how do you foster that level of communication and transparency with families on a day-to-day basis?
Personalized based on this facility's data
Key Review Excerpts
“The facility is modern, up to date and very clean! The nursing staff and administrative staff are all top notch! My mom LOVES it there.”
“I have experience racism at this facility and it's taking a toll on my metal health and anxiety. I do not recommend this place at all. It's not safe!”
“I just put my mom in there today. The people there are so sweet. I even know a couple of them wonderful place.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for the flu
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Elk Crossing has a relatively clean record with 5 deficiencies across 2 surveys, all corrected by the facility. One family filed a complaint about food safety and storage practices in 2024. The main concern areas were infection control (vaccination policies), food safety, and resident assessment accuracy. Since issues appear in different care areas across separate time periods rather than showing recurring problems, and all deficiencies have been addressed, this suggests adequate responsiveness to compliance issues.
Apr 25, 2024Routine2
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Apr 25, 2024Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Mar 23, 2023Routine2
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Ownership & Operations
Who Operates This Facility
Elk Crossing
for profit
Ownership & Management
Owners
Gregston, Jeff
Owner
Greiner, Kenneth
Owner
Miller, Douglas
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit elkcrossingnursingrehab.com
Medicare data downloads
Original nursing home datasets
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