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Nursing HomeMedicaid Investigative

Eldon Nursing & Rehab

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1001 East North Street, Eldon, MO 6502690 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.1/5

based on 23 Google reviews

5
4
3
2
1
Eldon Nursing & Rehab Nursing Home in Eldon, MO — Street View
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8/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (11 vs median 10)
  • High staff turnover (72%)
  • High RN turnover (83%)

Below average in MO · Below recommended RN staffing · Very high staff turnover · $79,671 in fines · Abuse citation

Source: Medicare data

What this means for your family

The facility has received a significant influx of positive reviews in 2026, suggesting that recent management changes may have improved the environment. However, because there are serious historical reports of residents being left in soiled clothing, we strongly advise you to visit during off-hours and weekends to ensure the quality of care remains consistent when management is not present.

Google Reviews

Google Reviews

23 reviews on Google
Eldon Nursing & Rehab presents a polarized experience for families, with recent reviews highlighting significant improvements in cleanliness and staff engagement, while older and some recent negative reviews report severe issues with hygiene and neglect. Families consistently praise specific staff members for their kindness and professionalism, yet others describe alarming instances of residents being left in soiled clothing and poor facility maintenance. Prospective families should conduct a thorough, unannounced tour to verify current standards of care and cleanliness.

Quality Themes

Tap a score for details
FoodN/AStaff7.0Clean5.0Activities9.0Meds1.0MemoryN/AComms8.0ValueN/A

Strengths

  • Warm, attentive nursing and office staff
  • Engaging activities and special events for residents
  • Professional and responsive administrative leadership
  • Clean and well-maintained facility environment (noted in recent reviews)

Concerns

  • Residents left in soiled or wet clothing (mentioned by 3 reviewers)
  • Persistent odors of urine or sewage (mentioned by 3 reviewers)
  • Inconsistent quality of care and staff attitude (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'16(1)3.01.0'19(1)3.55.0'23(1)1.02.3'25(3)5.0'26(16)

Distribution · 26 analyzed

5
20
4
0
3
1
2
1
1
4

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed the facility hosts many engaging events and special activities; how do you ensure residents are consistently supported in participating in these throughout the week?
  • 2Given the recent focus on maintaining a clean environment, what is your current protocol for ensuring resident hygiene and room cleanliness are monitored around the clock?
  • 3With medication management being a critical part of care, could you walk me through the safety checks and oversight processes you have in place for administering daily prescriptions?
  • 4How does your team handle communication with families if there is a shift in a resident's health status or an urgent medical need that arises?
  • 5I appreciate the warm and attentive approach your staff is known for; how do you ensure that level of responsiveness remains consistent across all shifts and staffing levels?
  • 6What steps are being taken to address the feedback regarding facility odors to ensure the living environment remains fresh and comfortable for all residents?

Personalized based on this facility's data


Key Review Excerpts

The new administrator is awesome, I can see positive changes, the facility is clean and the whole staff is wonderful and loving to my pops!

Long-term resident's family · 2026★★★★★

My daughter and I were there everyday after work and she was laying in soiled clothes everyday.

Family member of rehab/nursing patient · 2025☆☆☆☆

They do all kinds of activities with the residents which I think is amazing! I would definitely recommend to anyone looking for a safe caring place for their loved one!

Family member of long-term resident · 2026★★★★★
Source: 23 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.61hrs
81%
Registered nurses for medical care
Total Nursing
3.55hrs
86%
All nurses + aides combined
Staff Turnover
72%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
2/ 5
Better Than Avg

5

measures

Worse Than Avg

9

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility33.1%
Worse than Avg
Here
33.1%
US
15.5%
MO
23.6%
Miller
16.7%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.1%
Better than Avg
Here
2.1%
US
12.1%
MO
16.7%
Miller
8.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility80.2%
Worse than Avg
Here
80.2%
US
93.4%
MO
84.4%
Miller
91.1%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility87.0%
Worse than Avg
Here
87.0%
US
95.5%
MO
90.9%
Miller
97.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility16.3%
Better than Avg
Here
16.3%
US
19.5%
MO
25.4%
Miller
23.9%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility22.8%
Worse than Avg
Here
22.8%
US
14.4%
MO
19.1%
Miller
16.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility36.6%
Worse than Avg
Here
36.6%
US
81.8%
MO
65.9%
Miller
84.8%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility5.1%
Worse than Avg
Here
5.1%
US
1.6%
MO
2.2%
Miller
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

14deficiencies
3penalties
Above state avg (12.0)
12 complaint-triggered
$79,671 in fines

Families filed 12 complaints against this facility, triggering repeated deficiencies in resident protection from abuse and neglect, safety supervision, and care planning that persist across multiple years. The facility shows ongoing problems with medication management, infection control, and fire safety systems, with some issues like sprinkler maintenance requiring waivers. While all deficiencies show correction dates, the pattern of complaints and recurring safety issues suggests families should thoroughly investigate current conditions before choosing this facility.

Feb 26, 2026Routine
12
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0881Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0035Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide family notifications of emergency plan.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0657Minimal · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0838Minimal · WidespreadCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Nov 19, 2025Complaint
3
0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

Jul 2, 2025Complaint
4
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Jan 23, 2025Complaint
2
0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Jul 24, 2024Routine
9
0353Potential for harm · Widespread

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

May 20, 2024Complaint
1
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Federal Penalties

Fine

Jul 2, 2025

$43,839

Fine

Jan 23, 2025

$13,270

Fine

May 20, 2024

$22,562

Ownership & Operations

Who Operates This Facility

Owner / Operator

Eldon Nursing & Rehab

Organization Type

for profit

Chain Affiliation

Chain Name

James & Judy Lincoln

Chain Size

56 facilities nationwide

Chain avg rating: 2.5/5 · Rank 27 of 56

Ownership & Management

Owners

Lincoln, James

Owner

50%

Key personnel

Bysor, BrandonOfficer / DirectorCrane, GaryOfficer / DirectorDrake, TimothyOfficer / DirectorStutts, CharlotteOfficer / DirectorN & R of Eldon, INC.Manager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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