Elderwood at Waverly
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 5 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (8 vs median 6.0)
Bottom 25% in NY · Below recommended RN staffing · Significantly below average staffing · Worst in ELDERWOOD chain · $10,364 in fines
What this means for your family
Because there is very little descriptive feedback available for this facility, it is essential that you schedule an in-person tour to observe staff interactions and cleanliness firsthand. Ask specific questions about their daily routines and staffing ratios to ensure they meet your loved one's needs, as the current online reviews do not provide enough detail to confirm quality of care.
Google Reviews
Google Reviews
5 reviews on Google“Elderwood at Waverly receives very limited descriptive feedback, making it difficult to assess the quality of care. The only review providing context mentions a welcoming reception and adequate cleanliness, but the lack of detailed testimonials from residents or families limits the ability to gauge long-term satisfaction.”
Quality Themes
Tap a score for detailsStrengths
- Welcoming reception staff
- Adequate facility cleanliness
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols do you have in place to ensure residents receive timely assistance with daily needs?
- 2I noticed the facility has had several recent state violations; could you walk me through the steps you are taking to address these concerns and improve the quality of care?
- 3While the reception team is known for being very welcoming, what is the process for families to communicate directly with nursing staff regarding changes in a resident's health status?
- 4With a capacity of 200 residents, how does the facility ensure that each individual receives personalized attention and meaningful social engagement throughout the day?
- 5Can you explain your emergency response procedures and how you coordinate with local hospitals should a resident require urgent medical intervention?
- 6Since cleanliness is a strong point here, how do you maintain those high standards across all resident living areas and common spaces on a daily basis?
Personalized based on this facility's data
Key Review Excerpts
“We were greeted at the door and given assistance in finding relatives. There seemed to be enough staff, cleanliness was adequate.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
11
measures
1
measures
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents whose walking got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Elderwood at Waverly has a concerning pattern with 52 deficiencies across recent surveys, including 8 complaint-triggered issues where families reported problems. The facility shows recurring problems in fire safety systems, resident care assistance, and food service quality. While most issues appear corrected by the provider, the high volume of repeat violations in similar areas—particularly safety infrastructure and basic care—suggests families should carefully evaluate current conditions during visits.
Mar 11, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 6, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Mar 28, 2025Routine16
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Construct fire resistant interior walls.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Construction Deficiencies
Use approved construction type or materials.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Mar 28, 2025Complaint4
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Jan 30, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Dec 29, 2023Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Mar 11, 2026
$110,520
Fine
Jan 30, 2025
$10,364
Ownership & Operations
Who Operates This Facility
Elderwood at Waverly
for profit
Chain Affiliation
Elderwood
17 facilities nationwide
Chain avg rating: 2.6/5 · Rank 14 of 17 (Worst)
Ownership & Management
Owners
Cole, Warren
Owner
Rubin, Jeffrey
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit elderwood.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 5 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Elderwood Assisted Living at Waverly
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