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Medicare shows an abuse citation on record. Review the linked inspection sources and ask the facility about corrective action before deciding.
based on 117 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Medicare shows an abuse citation on record. Read the linked source details, ask the administrator what corrective action was taken, and independently verify the facility’s current status before deciding.
El Jen Skilled Care receives highly polarized feedback, with a significant number of 5-star reviews praising specific staff members and the facility's appearance, contrasted by severe allegations of neglect and poor medical oversight. Families frequently report critical issues regarding communication, responsiveness, and the quality of medical care, including instances of patients developing infections or suffering injuries while under supervision. Prospective families should be aware of the stark divide between the positive administrative experiences and the alarming clinical concerns raised by multiple long-term care and rehab families.
Quality Themes
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Concerns
Rating Trends
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Distribution · 119 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“This place almost killed my mom. Avoid it at all costs. Even the paramedics that had to come transport her to the hospital said this place is the absolute worst.”
“My Mom was basicly starved to death. She was not cared for what so ever. Staff is always short handed, and cannot do there jobs like that.”
“My experience with Cindy Vasquez in admissions was comfortable and extremely helpful. She is also professional and welcoming. I think my loved one will be safe at El Jen because of the staff and its ability to care for their patients.”
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
11
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaints leading to 17 deficiencies, with recurring issues in preventing abuse and neglect, maintaining accident-free environments, and abuse reporting procedures. The facility shows a concerning pattern of repeated violations in resident protection, accident prevention, and medication management across multiple years. While most deficiencies indicate correction dates, the persistent nature of safety and protection issues suggests ongoing challenges with consistent quality care.
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Federal Penalties
Fine
Dec 11, 2025
$34,684
El Jen Skilled Care
for profit
Evergreen Healthcare Group
43 facilities nationwide
Chain avg rating: 2.3/5 · Rank 36 of 41 (Lowest rating)
Owners
El Jen Snf Operations Holdings LLC
Owner · Organization
El Jen Snf Operations LLC
Owner · Organization
Ch El Jen Holdings LLC
Owner (parent company) · Organization
Cw El Jen Holdings LLC
Owner (parent company) · Organization
Couve Healthcare Consulting LLC
Owner (parent company) · Organization
Veritas Health Solutions LLC
Owner (parent company) · Organization
Kopelowitz, Shaul
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
117 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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