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Nursing HomeMedicaid Investigative

Edgemont Healthcare

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

323 Webster Avenue, Cynthiana, KY 4103168 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
2.4/5

based on 37 Google reviews

5
4
3
2
1
Edgemont Healthcare Nursing Home in Cynthiana, KY — Street View
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8/ 10
critical Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Abuse citation on record
  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (19 vs median 2.0)
  • High staff turnover (93%)
  • High RN turnover (100%)

Bottom 25% in KY · Below recommended RN staffing · Very high staff turnover · $133,225 in fines · Abuse citation

Source: Medicare data

What this means for your family

This facility has significant recent reports of sanitation issues and poor staff responsiveness that warrant extreme caution. Before considering admission, we strongly recommend an unannounced visit to inspect the cleanliness of the rooms and observe staff interaction with residents firsthand.

Google Reviews

Google Reviews

37 reviews analyzed
Edgemont Healthcare is a highly polarized facility with a significant number of reviews driven by external social media controversy rather than direct patient experience. While some families praise the facility for professional care and cleanliness, others report severe concerns regarding sanitation, specifically citing roach infestations and neglectful staff responsiveness.

Quality Themes

Tap a score for details
FoodN/AStaff4.0Clean3.0ActivitiesN/AMedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Professional management team
  • Welcoming atmosphere
  • Clean facility environment

Concerns

  • Sanitation issues including roach infestations (mentioned by 2 reviewers)
  • Slow or non-existent staff responsiveness to basic needs (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02014(1)4.22018(5)1.02020(2)2.12021(25)1.02025(3)2.02026(4)

Distribution

5
12
4
0
3
0
2
0
1
21
16 reviews posted between Oct 17, 2021Oct 21, 2021 · 9 were 1-2 star

How They Respond to Reviews

73%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the facility has a high volume of state violations recently; what specific steps is the management team taking to address these regulatory concerns and improve the overall quality of care?
  • 2Given the feedback regarding facility maintenance, could you walk me through your current pest control schedule and the protocols in place to ensure a consistently sanitary living environment?
  • 3I appreciate that the management team is active in responding to feedback online; how do you translate that commitment to communication into daily updates for families regarding their loved one's well-being?
  • 4With the current staffing levels, how do you ensure that residents receive prompt assistance when they use their call lights or have urgent, non-medical needs?
  • 5Could you describe the daily activity schedule and how you encourage residents to participate, especially those who may need extra support to engage with others?
  • 6In the event of a medical emergency, what is your specific protocol for stabilizing a resident and communicating with the family during that transition?

Personalized based on this facility's data


Key Review Excerpts

Had family here accommodations were not what I expect there were roaches crawling on her bed and that was mentioned nobody even came to see what I saw.

Family member of resident · 2025☆☆☆☆

Owners, management, & staff are so wonderful & have always went above our expectations with our family member. The facility is clean & everyone is welcoming.

Family member of resident · 2021★★★★★

This place is disgusting/infested with roaches/falling apart. They treat their staff with upmost disrespect and do NOT care about their residents health or well being.

General observer/former associate · 2025☆☆☆☆
Source: 37 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.46hrs
61%
Registered nurses for medical care
Total Nursing
3.06hrs
75%
All nurses + aides combined
Staff Turnover
93%
Lower is better (< 30% = good)
RN Turnover
100%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
1/ 5
Better Than Avg

4

measures

Worse Than Avg

11

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility42.9%
Worse than Avg
Here
42.9%
US
15.4%
KY
16.4%
Harrison
14.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
12.1%
KY
16.5%
Harrison
7.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility32.9%
Worse than Avg
Here
32.9%
US
19.5%
KY
29.6%
Harrison
24.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility13.9%
Better than Avg
Here
13.9%
US
19.4%
KY
19.4%
Harrison
20.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.6%
Worse than Avg
Here
20.6%
US
14.4%
KY
14.7%
Harrison
17.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility21.1%
Worse than Avg
Here
21.1%
US
15.3%
KY
15.5%
Harrison
17.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility77.4%
Worse than Avg
Here
77.4%
US
81.8%
KY
83.9%
Harrison
85.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

19deficiencies
2penalties
Well above state avg (3.4)
3 complaint-triggered
$133,225 in fines

Edgemont Healthcare has a concerning pattern with 44 deficiencies across recent surveys, including three complaint-triggered issues where families filed reports about abuse prevention and environmental safety. The facility shows recurring problems with care planning, resident safety protections, and building/electrical systems. While all deficiencies have correction dates, the high volume and repeated issues across multiple surveys suggest ongoing operational challenges families should carefully consider.

Sep 4, 2025Complaint
1
0607MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Jul 25, 2025Routine
25
0656ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0686ModerateCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0004ModerateCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0026ModerateCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0039ModerateCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0353ModerateCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0921ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0577ModerateCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

0838ModerateCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0725ModerateCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0761ModerateCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0908ModerateCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0363MinorCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0923MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0679MinorCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0550MinorCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0602MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

0641MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0677MinorCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0690MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0698MinorCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Jul 25, 2025Complaint
2
0558ModerateCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0584ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Mar 25, 2021Routine
9
0741ModerateCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0920ModerateCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0232MinorCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0372MinorCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0911MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

0918MinorCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0600MinorCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0813MinorCorrected

Nutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Mar 7, 2019Routine
7
0341ModerateCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0921ModerateCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0361MinorCorrected

Smoke Deficiencies

Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

0363MinorCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0688MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Jul 25, 2025

$133,225

Payment Denial

Jul 25, 2025

37-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Edgemont Healthcare

Organization Type

for profit

Ownership & Management

Owners

Haefer, Bonnie

Owner

33%

Mitchell, Kerrie

Owner

33%

Moore, Ernest

Owner

33%

Key personnel

Haefer, BonnieW-2 Managing EmployeeMitchell, KerrieW-2 Managing EmployeeMoore, ErnestW-2 Managing EmployeeHaefer, BonnieOfficer / DirectorMitchell, KerrieOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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