Edgefield Post-Acute
Strong Medicare quality ratings; families often praise friendly and welcoming staff. Still worth an in-person visit.
based on 93 Google reviews
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What this means for your family
While the facility has a dedicated activities team and some staff members are highly praised, the recent cluster of critical reviews regarding hygiene and basic patient care is concerning. We strongly recommend that you conduct an unannounced visit during a weekend or evening to observe the actual environment and staffing levels before making a decision.
Google Reviews
Google Reviews
93 reviews on Google“Edgefield Post-Acute receives polarized feedback, with many visitors praising the friendly, attentive staff and clean environment, while others report severe issues regarding hygiene, neglect, and poor communication. Families considering this facility should be aware of significant concerns regarding basic care standards, such as hydration, assistance with meals, and facility maintenance. While some families report a positive experience with rehab and nursing, others describe a distressing environment that requires careful investigation.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and welcoming staff
- Effective rehabilitation therapy team
- Clean and odor-free environment (reported by some)
- Helpful administrative and financial staff
Concerns
- Poor hygiene, including reports of strong urine odors and bedbug infestations (mentioned by 4 reviewers)
- Neglect regarding basic needs such as feeding assistance, hydration, and changing diapers (mentioned by 4 reviewers)
- Inadequate communication from staff and management regarding patient status (mentioned by 3 reviewers)
- Lost personal belongings and clothing (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 98 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure residents receive timely assistance with daily needs like hydration, feeding, and hygiene?
- 2I noticed some feedback regarding room cleanliness and pests; could you walk me through your current housekeeping schedule and the specific steps taken to ensure a sanitary living environment?
- 3How do you manage communication with families regarding a resident's daily status or health changes to ensure we are always kept in the loop?
- 4What systems do you have in place to track and safeguard personal belongings and clothing to prevent items from going missing?
- 5I see you actively respond to feedback online; how do you use that input to make tangible improvements to the daily experience here?
- 6What does a typical day of social engagement or activities look like for residents, and how do you encourage participation?
Personalized based on this facility's data
Key Review Excerpts
“My mother suffers from dementia and it broke my heart when we were no longer able to care for her ourselves in our home. She was able to get a spot at Edgefield Post Acute and we have been very pleased with the care she receives.”
“I wish I would have researched this place more before sending my father here for acute care. This place is horrible! Filthy is an understatement for this facility. Each CNA I met was very kind but lacked professionalism.”
“My brother was transferred to this facility after his back surgery. I've been pleased with the friendly staff and medical team. They each answered all of our questions and kept us in the loop every step of the way.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
measures
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Edgefield Post-Acute has a relatively clean record with only 4 deficiencies across 3 surveys, all corrected by the facility. One family filed a complaint regarding protection of residents' belongings, which was addressed. Deficiencies involved daily care assistance, infection control, food safety, and resident property protection, with no recurring patterns across different care areas, suggesting isolated issues rather than systemic problems.
Sep 29, 2023Routine2
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 19, 2023Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Aug 27, 2021Routine1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ownership & Operations
Who Operates This Facility
Edgefield Post-Acute
for profit
Chain Affiliation
Pacs Group
280 facilities nationwide
Chain avg rating: 2.9/5 · Rank 50 of 260
Ownership & Management
Owners
Palmetto Community Healthcare, LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
93 reviews from families & visitors
Official Website
Visit edgefieldpa.com
Medicare data downloads
Original nursing home datasets
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