Edgebrook Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 27 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (7 vs median 6.5)
Bottom 25% in MN · No penalties on record
What this means for your family
Edgebrook Care Center is highly regarded for its cleanliness and compassionate staff, making it a strong candidate for those seeking a supportive environment. However, since some visitors have observed that staff appear to be working at full capacity, we recommend asking the administration about current staffing ratios to ensure your loved one will receive the consistent attention they require.
Google Reviews
Google Reviews
27 reviews on Google“Edgebrook Care Center is consistently praised for its clean environment and friendly, attentive staff, particularly in hospice and long-term care settings. While the majority of reviews are highly positive, some visitors have noted that the staff appears to be quite busy, and there is a lack of detailed feedback regarding daily operations or potential systemic issues.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained environment
- Friendly and helpful nursing staff
- Compassionate hospice care
- Positive, welcoming atmosphere
Concerns
- High staff workload and potential understaffing (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 32 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about how clean and well-maintained the facility is; could you show us around the common areas?
- 2With the small resident capacity of 54, how do you ensure each person gets enough personalized attention during busy shifts?
- 3What kind of daily activities or social events do you have planned to keep residents engaged and connected?
- 4How does the nursing team handle medical emergencies or changes in health status during the overnight hours?
- 5We noticed some mentions of the staff being very friendly and compassionate; how do you support your team to maintain that positive atmosphere?
- 6What steps are being taken to address recent staffing levels to ensure the care remains consistent for the residents?
Personalized based on this facility's data
Key Review Excerpts
“They did a wonderful job caring for my mother in law as she was in hospice care.”
“Friendly nurses and CNAs , all employees friendly. And helpful .”
“The lobby has a nice pool table and flat screen TV for entertainment. Not your average care center. Edgerton has one of the nicest group of people in the world.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
8
measures
5
measures
3
measures
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Edgebrook Care Center shows recurring issues across safety systems, infection control, and resident assessments, with families filing complaints about nutrition services and resident care. The facility has persistent problems with fire safety equipment, electrical systems, and sprinkler maintenance that appear repeatedly across multiple surveys. While most deficiencies show correction dates, the pattern of recurring safety and operational issues suggests ongoing compliance challenges that families should discuss directly with administrators before making placement decisions.
Nov 19, 2025Routine11
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Egress Deficiencies
Have horizontal exits used in accordance with safety requirements.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Aug 22, 2025Complaint1
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Oct 15, 2024Routine16
Egress Deficiencies
Have exits that are accessible at all times.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Install properly constructed and protected linen or trash chutes.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 24, 2024Routine6
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Jul 12, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Ownership & Operations
Who Operates This Facility
Edgebrook Care Center
nonprofit
Chain Affiliation
Good Samaritan Society
92 facilities nationwide
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Official Website
Visit good-sam.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.