Edenbrook of Platteville
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 60 Google reviews
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What this means for your family
Edenbrook of Platteville is highly regarded for its rehabilitation services and compassionate staff, making it a strong candidate for short-term recovery. While the facility maintains a very positive reputation, families should schedule a tour to observe the daily interaction between staff and residents firsthand to ensure the environment aligns with their loved one's specific needs.
Google Reviews
Google Reviews
60 reviews on Google“Edenbrook of Platteville receives overwhelmingly positive feedback, with many reviewers highlighting the facility's clean environment and the compassionate, attentive nature of the nursing and therapy staff. Families frequently praise the facility for its home-like atmosphere and the staff's dedication to resident comfort and recovery. While the vast majority of reviews are highly favorable, there is a lack of critical detail in many of the positive testimonials, and one visitor noted that their family member had minor complaints.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective rehabilitation therapy programs
- Clean and well-maintained facility
- Welcoming and home-like atmosphere
Concerns
- Vague or non-specific negative feedback from residents (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 63 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that communication to address individual resident concerns or improve daily life here?
- 2With your 4-star CMS staffing rating, how do you ensure that the nursing team has enough time to provide the personalized, attentive care that so many families have praised?
- 3Some residents have occasionally expressed uncertainty about their care plans; what is your process for keeping families updated and ensuring residents feel heard regarding their specific needs?
- 4Given your strong reputation for rehabilitation therapy, how do you integrate those active programs into the daily routines of residents who aren't in formal therapy sessions?
- 5With 6 state violations noted over the past year, could you walk me through the steps you've taken to address those specific areas and prevent them from recurring?
- 6Since you maintain such a welcoming and home-like atmosphere for 80 residents, what are some of the most popular social activities that help everyone feel connected to the community?
Personalized based on this facility's data
Key Review Excerpts
“My Morher, Fran, spent some time at Edenbrook after a fall. The Therapy was great as was all the staff. Everyone was very kind and compassionate. She said the food was excellent and everyone she met was nice.”
“Bill spent almost 3 months here. He was treated so well from everyone. Everyone who came in his room always showed respect for him. I was really pleased of the great care he received.”
“Edenbrook’s therapy department is top notch and run by one of the best in the area! They never give up on their patients with proven high success rates on getting people back home, or in the best shape possible.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Edenbrook of Platteville shows ongoing compliance issues with 28 deficiencies across multiple areas, including families filing complaints about accident prevention and pain management. The facility has persistent problems with fire safety systems, smoke barriers, and resident care quality spanning from 2023 to 2025. While all deficiencies have correction dates, the recurring pattern of fire safety violations and care quality concerns warrants careful consideration during your visit.
Apr 15, 2025Routine12
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Egress Deficiencies
Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Sep 18, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Jul 30, 2024Complaint1
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Mar 19, 2024Routine7
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Develop Emergency Preparedness policies and procedures.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Jan 5, 2023Routine7
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Ownership & Operations
Who Operates This Facility
Edenbrook of Platteville
for profit
Chain Affiliation
Eden Senior Care
19 facilities nationwide
Chain avg rating: 2.6/5 · Rank 4 of 18
Ownership & Management
Owners
Lifsics, Channie
Owner
Polstein, Mordechai
Owner
Stesel, Maxim
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
60 reviews from families & visitors
Official Website
Visit edenbrookplatteville.com
Medicare data downloads
Original nursing home datasets
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