Edenbrook of Edina
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 56 Google reviews
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What this means for your family
While the physical and occupational therapy departments are frequently praised for helping patients regain mobility, the facility faces severe and recurring issues with understaffing, hygiene, and basic patient care. Families should exercise extreme caution and are advised to conduct frequent, unannounced visits to monitor the quality of care and cleanliness of their loved one's environment.
Google Reviews
Google Reviews
56 reviews on Google“Edenbrook of Edina receives highly polarized feedback, with many families reporting severe neglect, poor hygiene, and dangerous medication management errors. While some patients praise the physical and occupational therapy departments for aiding their recovery, these positive experiences are frequently overshadowed by reports of call lights being ignored, unsanitary room conditions, and a lack of communication from staff.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Some dedicated and compassionate nursing staff
- Cleanliness in specific, well-maintained areas
Concerns
- Severe understaffing leading to long wait times for call lights (mentioned by 9 reviewers)
- Poor hygiene and unsanitary room conditions (mentioned by 6 reviewers)
- Medication management errors and delays (mentioned by 5 reviewers)
- Lack of communication with family members regarding patient status (mentioned by 5 reviewers)
- Inadequate dietary management and failure to follow prescribed diets (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 57 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility is very responsive to feedback from families; how do you typically use that feedback to improve the daily care of your residents?
- 2What specific protocols are in place to ensure medication is administered accurately and on time, especially during shift changes?
- 3How do you ensure that call lights are answered promptly, and what is your plan for managing staffing during busy periods?
- 4Could you walk me through your process for maintaining cleanliness in the resident rooms and common dining areas?
- 5How does the nursing team communicate updates or changes in a resident's health status to family members to ensure we are always in the loop?
- 6What kind of dietary oversight is in place to make sure that specific prescribed diets and nutritional needs are strictly followed?
Personalized based on this facility's data
Key Review Excerpts
“I’ll start off by giving top notch grades to the physical and occupational staff. I was brought there on a gurney not able to stand and three months later walked out because of their tremendous dedication and help!!!”
“My dad was left in filth and had zero care. I was so disappointed. Nothing was accessible for him in a wheelchair, he wasn’t on the right bed he was supposed to be on, no bed rails, no hoyer lift, absolutely nothing to aid in his independence.”
“The floor in the bathroom was so sticky your shoes stuck to the floor even after they mopped it was not cleaned fully. The toilet was not cleaned either when we got there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
1
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering inspections, with 21 of the 61 total deficiencies stemming from family concerns about safety hazards, reporting of abuse/neglect incidents, and quality of care issues. The facility shows recurring problems with fire safety systems, medication management, and providing appropriate treatment according to care plans. While all deficiencies have correction dates, the pattern of repeated issues across multiple surveys suggests ongoing challenges with maintaining consistent standards.
Jan 22, 2026Routine11
Smoke Deficiencies
Provide properly protected cooking facilities.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jan 9, 2026Complaint4
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Dec 31, 2024Complaint3
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Oct 31, 2024Routine9
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Oct 15, 2024Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 5, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Ownership & Operations
Who Operates This Facility
Edenbrook of Edina
for profit
Chain Affiliation
Eden Senior Care
19 facilities nationwide
Chain avg rating: 2.6/5 · Rank 11 of 18
Ownership & Management
Owners
Feinstein, Dan
Owner
Polstein, Mordechai
Owner
Stesel, Maxim
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
56 reviews from families & visitors
Official Website
Visit edenbrookedina.com
Medicare data downloads
Original nursing home datasets
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