Eastwood Nursing Center
Strong Medicare quality ratings; families often praise exceptionally clean and odor-free facility. Still worth an in-person visit.
based on 8 Google reviews
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What this means for your family
While the facility has a strong history of cleanliness and attentive staff, the most recent review raises a critical concern regarding medication management and overall care quality. Families should conduct a thorough tour and ask specific questions about clinical oversight and medication administration protocols before making a decision.
Google Reviews
Google Reviews
8 reviews on Google“Eastwood Nursing Center receives high praise for its cleanliness and the positive attitude of its staff, particularly in older reviews. However, more recent feedback highlights serious concerns regarding medication management and the quality of care provided to residents.”
Quality Themes
Tap a score for detailsStrengths
- Exceptionally clean and odor-free facility
- Prompt and helpful nursing staff
- Engaging activities for residents
Concerns
- Poor quality of food and care
Rating Trends
Tap a year to see what changed
Distribution · 8 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed the facility is consistently praised for being clean and odor-free; what is your secret to maintaining such a high standard of environment for the residents?
- 2We understand that dining is a key part of daily life; could you walk us through how you are working to improve the meal experience and variety for residents?
- 3Given the importance of precision in health, could you explain the protocols and oversight you have in place for medication management to ensure residents receive the right care at the right time?
- 4It is wonderful to hear that your activities are so engaging; what are some of the favorite programs or social events that residents are currently participating in?
- 5With a 5-star CMS rating for health inspections, how do you ensure that your team maintains this level of excellence in daily clinical care?
- 6How does your nursing team coordinate with families to provide updates and peace of mind regarding a resident's medical status and overall well-being?
Personalized based on this facility's data
Key Review Excerpts
“The facility is very clean everywhere especially public restrooms. The staff was excellent going out of their way to help. Many activities for the residents.”
“We are struck with how clean and bright this home is. There are no odors or messes in the hallways or rooms. But that’s not the best of it. The employees are amazing!”
“Would not recommend this place, My mother was overdosed on medication, the food was horrible, and the care was lacking.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
1
measures
4
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Eastwood Nursing Center has 35 deficiencies across three surveys, primarily involving fire safety systems, emergency preparedness, and care planning issues. The facility shows recurring problems with fire safety equipment and sprinkler systems across multiple surveys, suggesting persistent infrastructure challenges. However, all deficiencies have correction dates, indicating the facility addresses identified issues, though some fire safety problems have reappeared over time.
Apr 3, 2025Routine10
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Establish staff and initial training requirements.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Properly install and monitor supervisory attachments on automatic sprinkler systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Mar 27, 2024Routine6
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 17, 2023Routine19
Emergency Preparedness Deficiencies
Establish policies and procedures for volunteers.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Report COVID19 data to residents and families.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Quality of Life and Care Deficiencies
Provide medically-related social services to help each resident achieve the highest possible quality of life.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Ownership & Operations
Who Operates This Facility
Eastwood Nursing Center
for profit
Ownership & Management
Owners
Buck, Linda
Owner
Johnson, Eric
Owner
Johnson, Lee
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
8 reviews from families & visitors
Official Website
Visit eastwoodnc.com
Medicare data downloads
Original nursing home datasets
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