Eastview Rehabilitation & Healthcare Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 90 Google reviews
Watch Eastview Rehabilitation & Healthcare Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While some families report positive experiences with memory care and event staff, the recent, severe allegations regarding facility hygiene and staff accountability are deeply concerning. We strongly recommend conducting an unannounced visit and specifically inspecting the living quarters for maintenance issues before making a decision.
Google Reviews
Google Reviews
90 reviews on Google“Eastview Rehabilitation & Healthcare Center receives highly polarized feedback, with some families praising the staff for their kindness and care, while others report serious concerns regarding neglect, poor communication, and facility maintenance. Recent reports include distressing allegations of pest infestations and staff misconduct, suggesting significant inconsistencies in the quality of care provided.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and helpful staff members
- Professional and attentive care for some residents
- Positive experiences with event coordination
- Clean facility environment reported by some visitors
Concerns
- Neglect and poor quality of care (mentioned by 4 reviewers)
- Poor communication and lack of responsiveness (mentioned by 3 reviewers)
- Theft or loss of personal belongings (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 91 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how friendly and helpful the staff can be; how do you ensure that level of attentiveness is consistent across all shifts?
- 2What specific steps are in place to ensure medication management is handled accurately and that there are no delays in administration?
- 3How does the facility handle communication with families to ensure we are always updated on our loved one's health and daily well-being?
- 4What is the process for tracking and securing personal belongings to prevent anything from being misplaced or lost?
- 5Could you tell us more about the dining experience, specifically how the menu is planned and how you ensure meals are both nutritious and appetizing?
- 6In the event of a medical emergency during the night, what is the immediate protocol for notifying the family and providing care?
Personalized based on this facility's data
Key Review Excerpts
“My father in law suffers from Alzheimers and has a traumatic brain injury and was placed here 4 weeks ago. They have treated him so very well. They make sure he is taken care of.”
“It's a joke. It's a nurse named Albright that's horrific. She lies and the administration takes up for her and thinks she can do no wrong. It's very disappointing. I currently live here and there are a family of rats in my closet.”
“This place started out for a year doing a great job ! Then they became very irresponsible at their duties with my dad clothes and belongings! They lost a whole wardrobe of clothes ,but I think one of the staff members stole them!!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
8
measures
7
measures
1
measures
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose walking got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of repeated fire safety violations across multiple years, with sprinkler system and smoke protection issues appearing in 2019, 2020, and 2023. A family filed a complaint in 2024 regarding failure to report suspected abuse or neglect. The facility also struggled with infection control programs during 2019-2020. While all deficiencies show correction dates, the recurring fire safety problems suggest ongoing maintenance challenges that families should discuss during visits.
May 16, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Sep 13, 2023Routine10
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Feb 20, 2020Routine6
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jan 24, 2019Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Eastview Rehabilitation & Healthcare Center
for profit
Chain Affiliation
Ball Healthcare Services
10 facilities nationwide
Chain avg rating: 3.0/5 · Rank 5 of 10
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
90 reviews from families & visitors
Official Website
Visit ballhealth.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
St Martin's in the Pines
2.2 miNursing Home · Irondale, AL
Fair Haven
2.5 miNursing Home · Birmingham, AL
East Glen
4.1 miNursing Home · Birmingham, AL
North Hill Nursing and Rehabilitation Ctr, LLC
4.6 miNursing Home · Birmingham, AL
Greenbriar at the Altamont Skilled Nursing Facilit
5.1 miNursing Home · Birmingham, AL
Kirkwood by the River
5.3 miNursing Home · Birmingham, AL