Eastridge Nursing & Rehabilitation
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 17 Google reviews
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What this means for your family
While the facility is praised for its cleanliness and rehabilitation services, the reports of rapid health decline and bedsores are extremely concerning. If you consider this facility, we strongly recommend requesting a tour and specifically asking about their protocols for skin integrity and wound prevention, as well as their nurse-to-patient ratios.
Google Reviews
Google Reviews
17 reviews on Google“Eastridge Nursing & Rehabilitation receives highly polarized feedback, with many positive reviews praising the welcoming staff and cleanliness, while critical reviews raise severe concerns regarding patient neglect. Families should be aware of reports involving rapid health deterioration and the development of serious medical issues like bedsores during short-term stays. While some visitors and students report a warm, caring environment, the stark contrast in experiences warrants significant caution.”
Quality Themes
Tap a score for detailsStrengths
- Welcoming and friendly staff
- Clean and well-maintained facility
- Effective rehabilitation therapy
- Supportive environment for clinical students
Concerns
- Serious patient neglect and medical complications (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 34 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how clean and well-maintained the facility is; could you show us around the common areas?
- 2Since we know the facility is a great place for clinical students to learn, how does that extra energy and presence benefit the residents' daily care?
- 3What is the process for ensuring medical needs and complications are addressed immediately if a resident's condition changes overnight?
- 4We'd love to hear more about the dining experience—could you tell us about the menu variety and how mealtime is structured for the residents?
- 5What kind of daily activities or social outings are available to help residents stay engaged with one another?
- 6With the facility being a cozy size of 50 residents, how do you ensure that every person gets personalized attention from the nursing team throughout the day?
Personalized based on this facility's data
Key Review Excerpts
“The staff is very caring and compassionate. They were great to my family and great to my mother. This facility is very clean and they help you with anything that you or your loved one might need.”
“I truly enjoyed my stay at Eastridge . All of the staff are wonderful to me . I came a long way in 2 weeks and now it’s time to go home .”
“My dad has been a resident here for a few months. The staff are so nice and caring. The food is not the best, according to him, but I can’t fault the facility or the staff.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
2
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Eastridge has recurring issues across multiple care areas, with five complaint-triggered inspections indicating families have reported concerns about care quality. The facility shows persistent problems with nutrition and dietary services, resident assessment and care planning, and infection control appearing repeatedly across surveys. While all deficiencies show correction dates, the pattern of recurring issues in core care areas suggests ongoing operational challenges that families should carefully evaluate before considering placement.
Dec 17, 2025Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Mar 26, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Oct 2, 2024Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Miscellaneous Deficiencies
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Jul 9, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jun 17, 2024Complaint2
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Sep 13, 2023Complaint1
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Ownership & Operations
Who Operates This Facility
Eastridge Nursing & Rehabilitation
nonprofit
Chain Affiliation
Elder Outreach Nursing & Rehabilitation
5 facilities nationwide
Chain avg rating: 3.6/5 · Rank 2 of 5
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit eastridgenursing.org
Medicare data downloads
Original nursing home datasets
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