Eastmont
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 35 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (1/5 stars)
Above average in NE · Meets national RN staffing standard · Above recommended total nurse staffing · No penalties on record · Very few deficiencies
What this means for your family
Eastmont is highly regarded for its active social environment and long-term care stability, making it an excellent choice for independent living. However, families should be aware of potential staffing gaps in the assisted living and rehab units; we recommend asking specifically about weekend staffing ratios and call-light response protocols during your tour.
Google Reviews
Google Reviews
35 reviews on Google“Eastmont is a well-regarded senior living community that offers a continuum of care, from independent living to skilled nursing and hospice. Residents and their families frequently praise the vibrant social atmosphere, the variety of activities, and the long-tenured, friendly staff. While the vast majority of reviews are highly positive, some families have raised concerns regarding staffing levels and responsiveness in the assisted living and care wings.”
Quality Themes
Tap a score for detailsStrengths
- Comprehensive continuum of care
- Active social calendar and amenities
- Friendly and long-tenured staff
- Welcoming community atmosphere
Concerns
- Slow response times to call lights and assistance requests (mentioned by 2 reviewers)
- Understaffing in assisted living/care wings on weekends (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 36 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to continuously improve the daily experience for residents?
- 2With your active social calendar being such a highlight, what are some of the most popular activities residents are participating in right now?
- 3Given that your staff has such long tenure, how do they work together to ensure consistent support during busier times like weekends?
- 4When a resident needs assistance, what is the typical process for monitoring and responding to call lights to ensure timely help?
- 5Since your facility offers a comprehensive continuum of care, how do you handle transitions or medical emergencies if a resident's health needs change suddenly?
- 6What specific steps is the leadership team taking to address the current staffing levels to ensure every resident receives the attention they need?
Personalized based on this facility's data
Key Review Excerpts
“First day, no one came to help him to bed so he tried to get there himself. Fell and waited almost an HOUR for someone to respond to his alert.”
“I’ve enjoyed the amazing opportunities and great activities at Eastmont! I was a 91-year-old widow when I moved into Eastmont’s Independent Living with many levels of care in the same location for as long as needed.”
“Eastmont’s non-profit status means income over expenses is used to make continuous investment in improving its programs and physical structure.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
10
measures
2
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents who lost too much weight
Residents who got a urinary tract infection
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Eastmont shows persistent safety and operational concerns across multiple surveys, with families filing at least one complaint about staffing reporting issues. The facility has recurring problems with fire safety systems, electrical equipment maintenance, infection control, and food handling that span all three inspection years. While all deficiencies show correction dates, the repeated violations in critical safety areas suggest ongoing management challenges that families should carefully evaluate.
Apr 15, 2026Complaint2
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Aug 12, 2025Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Provide large enough exits.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 1, 2024Complaint1
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Aug 1, 2024Routine17
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Services Deficiencies
Meet other general requirements that are deficient.
Miscellaneous Deficiencies
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 13, 2023Routine4
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Ownership & Operations
Who Operates This Facility
Eastmont
nonprofit
Ownership & Management
Owners
Fisher, Andrew
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
35 reviews from families & visitors
Official Website
Visit eastmontliving.com
Medicare data downloads
Original nursing home datasets
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