East Road Adult Home
Families consistently rate this highly — reviewers highlight clean and well-maintained facility. Schedule a visit to confirm the fit.
based on 5 Google reviews
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What this means for your family
This facility is praised by some families for its clean, home-like environment and caring staff. However, because there is a stark, unexplained negative review, we strongly recommend scheduling an in-person tour to observe staff-resident interactions and asking for references from other current families.
Google Reviews
Google Reviews
5 reviews on Google“East Road Adult Home is described by long-term families as a quaint, clean, and well-run facility with a caring staff. While some reviewers praise the environment as superior to traditional nursing homes, others have expressed extreme dissatisfaction, highlighting a significant divide in resident experiences.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Conscientious and caring staff
- Quaint, home-like atmosphere
Rating Trends
Tap a year to see what changed
Distribution · 6 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With your capacity limited to 20 residents, how do you foster that close-knit, home-like atmosphere during daily activities and mealtimes?
- 2I noticed how consistently clean and well-maintained the home is; what is your approach to maintaining that standard while keeping the environment comfortable and relaxed for residents?
- 3Since your team is noted for being so conscientious and caring, how do you ensure that level of personalized attention remains consistent throughout the night and on weekends?
- 4Given the intimate size of the facility, what is your protocol for handling medical emergencies or coordinating with outside healthcare providers when a resident needs urgent care?
- 5How do you balance the quiet, quaint nature of the home with opportunities for social engagement to ensure residents stay active and connected?
- 6I really appreciated seeing how you engage with feedback; how do you incorporate input from families to continue evolving the care experience here at East Road?
Personalized based on this facility's data
Key Review Excerpts
“A quaint, clean, well run facility, and the staff are all conscientious, caring, lovely people.”
“Friendly place , much better then a nursing home.”
“Great place. Very good to there patrons”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
43 violations from 13 inspections
Oct 22, 2025Complaint
Resident protections
Jul 3, 2025Complaint
Records and reports
Environmental standards
Jan 9, 2025RoutineCleanReport
No deficiencies found during this inspection.
Aug 1, 2024Routine
Resident services
Environmental standards
Admission standards
Resident services
Environmental standards
Jan 9, 2024Routine
Resident services
Dec 19, 2023Complaint
Personnel
Records and reports
Resident services
Resident services
Dec 12, 2023Other
Records and reports
Aug 4, 2023Routine
Resident services
Records and reports
Admission standards
Resident services
Operating certificates
Admission standards
Resident services
Resident services
Records and reports
Ownership & Operations
Who Operates This Facility
Homes for Humanity Holdings I LLC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit eastroadadulthome.com
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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