Dwellside Care and Rehab
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 184 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (22 vs median 7)
- High staff turnover (58%)
- High RN turnover (64%)
Bottom 25% in NJ · Critically understaffed (RN) · $271,507 in fines
What this means for your family
This facility offers a strong rehab program and a very active hospitality team that can make the transition easier for some families. However, given the recurring and serious reports of neglect and medication management issues, we strongly recommend that you visit unannounced, observe the response time to call bells, and speak directly with current residents' families before making a decision.
Google Reviews
Google Reviews
184 reviews on Google“Dwellside Care and Rehab receives highly polarized reviews, with many families praising the facility's recent renovations, the hospitality team, and specific staff members like Megan. However, there is a recurring pattern of serious concerns regarding neglect, poor hygiene, slow response times, and issues with medication management. Families should be aware that while some report excellent rehab outcomes, others have reported life-threatening lapses in care.”
Quality Themes
Tap a score for detailsStrengths
- Highly praised Hospitality Director and team
- Effective physical and occupational therapy
- Clean, recently remodeled facility areas
- Attentive and professional nursing staff (in specific wings)
Concerns
- Neglect and poor hygiene (soiled clothing/linens, slow call bell response) (mentioned by 14 reviewers)
- Medication errors or unauthorized medication changes (mentioned by 5 reviewers)
- Loss of personal belongings and clothing (mentioned by 4 reviewers)
- Poor food quality and inedible meals (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 186 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility has been recently remodeled; how are you working to ensure that the high standard of cleanliness in those updated areas is consistently maintained throughout the entire building?
- 2We understand that timely assistance is vital; what is your current protocol for monitoring call bell response times to ensure residents aren't left waiting for help?
- 3Given that medication management is a top priority for our family, could you walk us through the safeguards you have in place to prevent errors and ensure accurate administration?
- 4I see that you are very active in responding to feedback online; how do you use that family input to make tangible improvements to the daily dining experience and food quality?
- 5What specific systems do you have in place to help track and safeguard personal belongings and clothing to ensure they don't go missing?
- 6Since the therapy team receives such high praise, how do they coordinate with the nursing staff to ensure that a resident's physical progress is supported during their daily routine?
Personalized based on this facility's data
Key Review Excerpts
“Megan has such a kind and gentle way that makes you feel right at home, and that’s exactly how Mom felt whenever she was around.”
“The therapy department is exceptional and did a great job at getting my mom back to functioning independently again.”
“My father was a patient here, and our experience was extremely disappointing. There were multiple occasions where he was left dirty, and staff removed his food trays without checking whether he had eaten.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Dwellside Care and Rehab has faced multiple complaints from families that triggered inspections, resulting in serious issues including resident neglect, accident hazards, and inadequate abuse reporting. The facility shows persistent problems across medication management, care planning, and food safety that recur in multiple surveys. While all deficiencies show correction dates, the pattern of 13 complaint-triggered violations and 73 total deficiencies across safety, care quality, and building infrastructure suggests ongoing operational challenges that warrant careful consideration.
Jan 6, 2026Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Sep 23, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
May 19, 2025Routine33
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Hire a qualified full-time social worker in a facility with more than 120 beds.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
May 19, 2025Complaint1
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Feb 27, 2025Complaint6
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Jan 30, 2024Complaint4
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Federal Penalties
Fine
Sep 23, 2025
$116,300
Fine
Feb 27, 2025
$78,871
Ownership & Operations
Who Operates This Facility
Dwellside Care and Rehab
for profit
Ownership & Management
Owners
Pbv Herman Holdings LLC
Owner · Organization
Poplar Opco LLC
Owner (parent company) · Organization
Rbnt Care LLC
Owner (parent company) · Organization
Sjmr, LLC
Owner (parent company) · Organization
Yp Investors Group, LLC
Owner (parent company) · Organization
Fischman, Isaac
Owner (parent company)
Phillip, Abraham
Owner (parent company)
Reiner, Josef
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
184 reviews from families & visitors
Official Website
Visit autumnlakecherryhill.com
Medicare data downloads
Original nursing home datasets
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