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Nursing HomeMedicaid Investigative

Dwellside Care and Rehab

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

3025 Chapel Avenue West, Ellisburg · Cherry Hill, NJ 08002162 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.9/5

based on 184 Google reviews

5
4
3
2
1
Dwellside Care and Rehab Nursing Home in Cherry Hill, NJ — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (22 vs median 7)
  • High staff turnover (58%)
  • High RN turnover (64%)

Bottom 25% in NJ · Critically understaffed (RN) · $271,507 in fines

Source: Medicare data

What this means for your family

This facility offers a strong rehab program and a very active hospitality team that can make the transition easier for some families. However, given the recurring and serious reports of neglect and medication management issues, we strongly recommend that you visit unannounced, observe the response time to call bells, and speak directly with current residents' families before making a decision.

Google Reviews

Google Reviews

184 reviews on Google
Dwellside Care and Rehab receives highly polarized reviews, with many families praising the facility's recent renovations, the hospitality team, and specific staff members like Megan. However, there is a recurring pattern of serious concerns regarding neglect, poor hygiene, slow response times, and issues with medication management. Families should be aware that while some report excellent rehab outcomes, others have reported life-threatening lapses in care.

Quality Themes

Tap a score for details
Food3.0Staff6.0Clean5.0Activities6.0Meds2.0MemoryN/AComms5.0Value2.0

Strengths

  • Highly praised Hospitality Director and team
  • Effective physical and occupational therapy
  • Clean, recently remodeled facility areas
  • Attentive and professional nursing staff (in specific wings)

Concerns

  • Neglect and poor hygiene (soiled clothing/linens, slow call bell response) (mentioned by 14 reviewers)
  • Medication errors or unauthorized medication changes (mentioned by 5 reviewers)
  • Loss of personal belongings and clothing (mentioned by 4 reviewers)
  • Poor food quality and inedible meals (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(5)'19(6)'21(6)'23(25)'25(46)'26(27)

Distribution · 186 analyzed

5
120
4
16
3
5
2
7
1
38

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed the facility has been recently remodeled; how are you working to ensure that the high standard of cleanliness in those updated areas is consistently maintained throughout the entire building?
  • 2We understand that timely assistance is vital; what is your current protocol for monitoring call bell response times to ensure residents aren't left waiting for help?
  • 3Given that medication management is a top priority for our family, could you walk us through the safeguards you have in place to prevent errors and ensure accurate administration?
  • 4I see that you are very active in responding to feedback online; how do you use that family input to make tangible improvements to the daily dining experience and food quality?
  • 5What specific systems do you have in place to help track and safeguard personal belongings and clothing to ensure they don't go missing?
  • 6Since the therapy team receives such high praise, how do they coordinate with the nursing staff to ensure that a resident's physical progress is supported during their daily routine?

Personalized based on this facility's data


Key Review Excerpts

Megan has such a kind and gentle way that makes you feel right at home, and that’s exactly how Mom felt whenever she was around.

Memory care family member · 2026★★★★★

The therapy department is exceptional and did a great job at getting my mom back to functioning independently again.

Rehab patient's family · 2022★★★★★

My father was a patient here, and our experience was extremely disappointing. There were multiple occasions where he was left dirty, and staff removed his food trays without checking whether he had eaten.

Long-term resident's family · 2026☆☆☆☆
Source: 184 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.23hrs
30%
Registered nurses for medical care
Total Nursing
3.50hrs
85%
All nurses + aides combined
Staff Turnover
65%
Lower is better (< 30% = good)
RN Turnover
80%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

11

measures

Worse Than Avg

5

measures

Mixed Results

1

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility77.8%
Worse than Avg
Here
77.8%
US
93.4%
NJ
93.0%
Camden
92.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility29.6%
Worse than Avg
Here
29.6%
US
19.4%
NJ
15.7%
Camden
19.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility31.4%
Worse than Avg
Here
31.4%
US
19.5%
NJ
18.9%
Camden
25.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.0%
Better than Avg
Here
7.0%
US
15.3%
NJ
9.1%
Camden
12.1%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility8.6%
Better than Avg
Here
8.6%
US
14.4%
NJ
9.2%
Camden
11.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility12.3%
Better than Avg
Here
12.3%
US
15.4%
NJ
12.7%
Camden
16.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
NJ
80.1%
Camden
79.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility76.7%
Worse than Avg
Here
76.7%
US
81.8%
NJ
78.7%
Camden
78.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
NJ
1.2%
Camden
0.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

22deficiencies
2penalties
Well above state avg (8.5)
13 complaint-triggered
$271,507 in fines

Dwellside Care and Rehab has faced multiple complaints from families that triggered inspections, resulting in serious issues including resident neglect, accident hazards, and inadequate abuse reporting. The facility shows persistent problems across medication management, care planning, and food safety that recur in multiple surveys. While all deficiencies show correction dates, the pattern of 13 complaint-triggered violations and 73 total deficiencies across safety, care quality, and building infrastructure suggests ongoing operational challenges that warrant careful consideration.

Jan 6, 2026Complaint
1
0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Sep 23, 2025Complaint
1
0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

May 19, 2025Routine
33
0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0004Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0039Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Conduct testing and exercise requirements.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0271Potential for harm · PatternCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0311Potential for harm · PatternCorrected

Smoke Deficiencies

Have an enclosure around a vertical opening shaft.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0850Potential for harm · PatternCorrected

Administration Deficiencies

Hire a qualified full-time social worker in a facility with more than 120 beds.

0881Potential for harm · PatternCorrected

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

0569Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0678Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0814Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

May 19, 2025Complaint
1
0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

Feb 27, 2025Complaint
6
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Jan 30, 2024Complaint
4
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0770Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Federal Penalties

Fine

Sep 23, 2025

$116,300

Fine

Feb 27, 2025

$78,871

Ownership & Operations

Who Operates This Facility

Owner / Operator

Dwellside Care and Rehab

Organization Type

for profit

Ownership & Management

Owners

Pbv Herman Holdings LLC

Owner · Organization

100%

Poplar Opco LLC

Owner (parent company) · Organization

7%

Rbnt Care LLC

Owner (parent company) · Organization

25%

Sjmr, LLC

Owner (parent company) · Organization

39%

Yp Investors Group, LLC

Owner (parent company) · Organization

29%

Fischman, Isaac

Owner (parent company)

Phillip, Abraham

Owner (parent company)

Reiner, Josef

Owner (parent company)

Key personnel

Bryson, NatalieW-2 Managing EmployeePhillip, AbrahamOfficer / DirectorStern, SamuelOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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