Dublinair Health & Rehab
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 20 Google reviews
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What this means for your family
Given the consistent and serious reports of patient neglect and communication failures, we strongly advise families to look elsewhere. If you must consider this facility, conduct an unannounced visit to observe staff-to-patient ratios and hygiene standards firsthand, and demand a clear plan for how they will communicate medical updates to your family.
Google Reviews
Google Reviews
20 reviews on Google“Dublinair Health & Rehab faces severe and recurring criticism regarding patient neglect, poor communication, and inadequate staffing. While a few reviewers mention friendly staff, the overwhelming majority of detailed feedback highlights serious concerns about hygiene, medication management, and a lack of responsiveness to family inquiries.”
Quality Themes
Tap a score for detailsStrengths
- Occasional friendly staff interactions
- Initial intake process for some rehab patients
Concerns
- Chronic lack of communication and inability to reach staff by phone (mentioned by 4 reviewers)
- Neglect regarding basic hygiene and patient care (soiled diapers, lack of wipes) (mentioned by 3 reviewers)
- Understaffing and lack of professional care (mentioned by 4 reviewers)
- Inadequate medication management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 21 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure residents receive timely assistance with daily hygiene and personal care needs?
- 2I’ve noticed some concerns regarding phone accessibility; what is the most reliable way for family members to reach the nursing team or get updates on their loved one’s status?
- 3How does your team manage the medication administration process to ensure accuracy and consistency for residents?
- 4Could you walk me through how your staff communicates changes in a resident’s health or daily condition to family members?
- 5With a capacity of 149 residents, how do you ensure that each individual receives enough one-on-one attention throughout the day?
- 6What does a typical day look like for a resident here in terms of social engagement and activities, and how do you encourage participation?
Personalized based on this facility's data
Key Review Excerpts
“Sitting in a soaked diaper for hours. Bed not straighten and room filthy. Nurses and CNA'S LAZY. lazy!!”
“They don't even provide wipes for these patients! They use rags to clean them when changing them now my loved one has sores!”
“She didn't get the proper fluid intake. She can drink on her own but someone needs to help hold the cup. Family visits nearly every day and the nursing home still could not do their job!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
DublinAir Health & Rehab has 26 federal deficiencies across three surveys, primarily involving fire safety systems, building maintenance, and emergency preparedness. The facility shows recurring issues with electrical systems, smoke barriers, and emergency lighting that have persisted across multiple inspections from 2023 to 2025. While all deficiencies have correction dates, the pattern of repeated violations in critical safety areas warrants careful consideration during your visit.
Feb 5, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Sep 14, 2025Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Aug 21, 2024Routine8
Emergency Preparedness Deficiencies
Establish an Emergency Preparedness Program (EP).
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Jan 5, 2023Routine9
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Federal Penalties
Fine
Aug 21, 2024
$6,682
Ownership & Operations
Who Operates This Facility
Dublinair Health & Rehab
for profit
Chain Affiliation
C. Ross Management
8 facilities nationwide
Chain avg rating: 1.8/5 · Rank 2 of 10 (Best)
Ownership & Management
Owners
Winget, Michael
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
20 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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