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Nursing HomeMedicaid Investigative

Downtown Brooklyn Nursing & Rehabilitation Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

520 Prospect Place, Crown Heights · Brooklyn, NY 11238320 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 329 Google reviews

5
4
3
2
1
Downtown Brooklyn Nursing & Rehabilitation Center Nursing Home in Brooklyn, NY — Street View
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0/ 10
none Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

Top 25% in NY · Meets national RN staffing standard · Best in CASSENA CARE chain · $37,650 in fines · Very few deficiencies

Source: Medicare data

What this means for your family

This facility features an exceptionally strong and dedicated physical therapy department that many families credit for successful recoveries. However, you must be vigilant regarding communication; ensure you establish a clear point of contact for care updates and be prepared to advocate strongly for your loved one's daily needs, as some families reported lapses in basic care and administrative transparency.

Google Reviews

Google Reviews

329 reviews on Google
Downtown Brooklyn Nursing & Rehabilitation Center receives significant praise for its physical therapy department, particularly for specific staff members like Simon and Nidhi, and for maintaining a generally clean and professional environment. However, families should be aware of serious, recurring concerns regarding communication transparency, occasional neglect in basic patient care, and administrative responsiveness during critical situations.

Quality Themes

Tap a score for details
Food7.0Staff8.0Clean7.0Activities6.0Meds3.0MemoryN/AComms3.0ValueN/A

Strengths

  • Highly effective and dedicated physical therapy team
  • Clean and well-maintained facility environment
  • Friendly and professional front-line nursing and CNA staff
  • Welcoming and efficient admission process

Concerns

  • Poor communication and lack of transparency regarding patient care (mentioned by 4 reviewers)
  • Inconsistent hygiene and basic care (e.g., toileting, changing) (mentioned by 3 reviewers)
  • Pest issues (mice sightings) (mentioned by 2 reviewers)
  • Administrative unresponsiveness or rudeness (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2344.42023(34)4.42024(65)4.62025(88)4.42026(29)

Distribution · 216 analyzed

5
155
4
41
3
4
2
0
1
16

How They Respond to Reviews

80%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1Given the facility's size of 320 residents, how do you ensure consistent, personalized attention for daily hygiene and toileting needs?
  • 2I noticed that communication is a top priority for families; could you walk me through your process for keeping us updated on changes in care or medication management?
  • 3Your physical therapy team is highly regarded; how do you integrate their services into the daily routine for residents who need extra support?
  • 4We appreciate that you engage with feedback online; how does that process help you improve the administrative experience for families?
  • 5What specific protocols do you have in place to maintain the facility's cleanliness and ensure a pest-free environment for the residents?
  • 6Since staffing levels are a key part of your care model, how do you ensure that front-line nursing staff have enough time to provide both clinical care and meaningful social interaction?

Personalized based on this facility's data


Key Review Excerpts

The rehab therapists were wonderful. Caring and communicative for my deaf mom. (The main reason for an almost 5 star rating) The nursing staff were also very nice and supportive.

Rehab patient's family · 2023★★★★

My mother was admitted to this facility for Hospice Care 5N and they ran out of her Morphine. She went without pain medication and was in tremendous pain and discomfort.

Hospice patient's family · 2025☆☆☆☆

The facility is very clean. Everyone all of the staff is helpful and I like that. They constantly keep me up-to-date with the care of my father.

Long-term resident's family · 2025★★★★★
Source: 329 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.01hrs
OK
Registered nurses for medical care
Total Nursing
3.16hrs
77%
All nurses + aides combined
Staff Turnover
38%
Lower is better (< 30% = good)
RN Turnover
49%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

13

measures

Worse Than Avg

3

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility41.9%
Worse than Avg
Here
41.9%
US
12.1%
NY
18.9%
Kings
27.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility1.9%
Better than Avg
Here
1.9%
US
19.5%
NY
13.3%
Kings
8.0%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility3.1%
Better than Avg
Here
3.1%
US
15.5%
NY
13.8%
Kings
8.5%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.1%
Better than Avg
Here
5.1%
US
15.3%
NY
13.8%
Kings
13.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.7%
Better than Avg
Here
99.7%
US
93.4%
NY
91.3%
Kings
90.1%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility25.6%
Worse than Avg
Here
25.6%
US
19.4%
NY
20.2%
Kings
17.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.1%
Better than Avg
Here
97.1%
US
81.8%
NY
77.0%
Kings
74.9%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility90.8%
Better than Avg
Here
90.8%
US
79.8%
NY
78.8%
Kings
75.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
NY
1.2%
Kings
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (7.6)
2 complaint-triggered
$37,650 in fines

This facility has had 23 deficiencies across multiple surveys, including two complaint-triggered issues where families reported concerns about environment safety and facility management. The most recurring problems involve resident assessment and care planning, daily living activities support, and fire safety systems. While all deficiencies show correction dates, the pattern of repeated issues with assessment processes and daily care suggests families should carefully evaluate current conditions during visits.

Jun 27, 2025Complaint
2
0584Immediate jeopardy · WidespreadCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0835Potential for harm · WidespreadCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Apr 10, 2025Routine
1
0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Jan 10, 2024Routine
8
0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0638Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

0640Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

Oct 29, 2021Routine
12
0568Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0006Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0007Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Address patient/client population and determine types of services needed.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Downtown Brooklyn Nursing & Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Cassena Care

Chain Size

13 facilities nationwide

Chain avg rating: 3.7/5 · Rank 2 of 15 (Best)

Ownership & Management

Owners

Carillo, Joseph

Owner

10%

Debenedictis, Pasquale

Owner

27%

Friedman, Leopold

Owner

27%

Rutenberg, Solomon

Owner

8%

Solovey, Alex

Owner

27%

Key personnel

Schrieber, MichaelW-2 Managing EmployeeCarillo, JosephOfficer / DirectorDebenedictis, PasqualeOfficer / DirectorFriedman, LeopoldOfficer / DirectorRutenberg, SolomonOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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