Downs Care and Rehab
Strong Medicare quality ratings; families often praise compassionate and dedicated nursing staff. Still worth an in-person visit.
based on 13 Google reviews

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What this means for your family
This facility is highly regarded for its attentive staff and consistent communication with families, making it a strong candidate for those prioritizing peace of mind. While current reviews are overwhelmingly positive, families should always schedule an in-person tour to observe daily interactions and verify that the environment meets their specific needs.
Google Reviews
Google Reviews
13 reviews on Google“Downs Care and Rehab is consistently praised by families for its dedicated, compassionate staff and clean, homelike environment. Reviewers frequently highlight the facility's ability to communicate effectively with distant family members and provide attentive care that offers peace of mind.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated nursing staff
- Clean and well-maintained facility
- Responsive communication with families
- Welcoming and homelike atmosphere
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1It's wonderful to see how clean and well-maintained the facility looks; what is your routine for ensuring the common areas stay so welcoming?
- 2We've heard great things about how responsive the team is to family members; how do you typically keep us updated on our loved one's daily progress?
- 3Since the nursing staff is such a vital part of the care here, how do you support them in maintaining that high level of compassion for the residents?
- 4Can you walk us through the protocols in place for handling medical emergencies or sudden changes in health during the night?
- 5What kind of daily activities or social events do you have planned to help the residents stay engaged and feel at home?
- 6With the recent state inspections, what specific steps has the facility taken to address and resolve any identified areas for improvement?
Personalized based on this facility's data
Key Review Excerpts
“The staff take excellent care of my mom. They are professional, compassionate and caring. The facility is clean and has a homelike environment.”
“I have family there and there take very good care of them there. Always call you if there are any questions or issues.”
“When I call and ask questions they answer my questions. Right away. I'm very grateful for the people that work there and take care of my loved one.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
9
measures
5
measures
2
measures
Residents on antipsychotic medication
Residents who got a urinary tract infection
Residents vaccinated for the flu
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of recurring fire safety and building maintenance issues across all three surveys, with problems in sprinkler systems, smoke barriers, and electrical safety appearing repeatedly despite reported corrections. The most recent 2024 survey found deficiencies in care planning, medication management, and daily living assistance, alongside persistent safety violations. While all deficiencies have correction dates, the repeated nature of safety issues suggests ongoing challenges with maintaining proper building systems and safety protocols.
Jul 31, 2024Routine15
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Aug 18, 2022Routine18
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Electrical Deficiencies
Ensure that building systems meet requirements determined by risk assessment procedures performed by qualified personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Jul 15, 2021Routine7
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Ownership & Operations
Who Operates This Facility
Downs Care and Rehab
for profit
Chain Affiliation
Mission Health Communities
33 facilities nationwide
Chain avg rating: 2.5/5 · Rank 3 of 40
Ownership & Management
Owners
Coronado Operator, LLC
Owner · Organization
Barres, LLC
Owner (parent company) · Organization
Curis Holdings, LLC
Owner (parent company) · Organization
T and C Capital Assets, LLC
Owner (parent company) · Organization
Windward Health Partners LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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