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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 55 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 100% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 8 findings, above the NH average of 4.0. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Dover Center for Health & Rehabilitation receives highly polarized feedback, with some families praising the therapy team for successful recoveries, while others report severe neglect and poor communication. Critical concerns frequently involve understaffing, slow response times to call bells, and inconsistent medical oversight. Families should be aware that experiences appear to vary significantly, with some reporting professional care and others describing unhygienic conditions and staff indifference.
Quality Themes
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Concerns
Rating Trends
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Distribution · 59 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The hallways reek of urine, patients calling out unhappy. The carpets stained, tvs not functioning, broken fixtures and call lights.”
“The staff (including nursing, rehab, and administration) made this transition as smooth as possible. They were really there for me treating me with empathy, kindness and professionalism.”
“Call bells ringing for over 20mins UNACCEPTABLE !! Not giving someone a snack even if they refuse u offer !! When someone is telling you they are in pain YOU LISTEN”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Dover Center shows recurring deficiencies across all three surveys in medication management, fire safety systems, and care planning that have required repeated corrections. The facility has struggled with medication errors, drug labeling, fire extinguisher maintenance, and meeting professional care standards across multiple inspections from 2023 to 2025, though all violations were reportedly corrected after being identified.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Dover Center for Health & Rehabilitation
for profit
National Health Care Associates
43 facilities nationwide
Chain avg rating: 3.0/5 · Rank 30 of 43
Owners
Vk Health Facilities LLC
Owner · Organization
Marvin Ostreicher Family Trust 2012
Owner (parent company) · Organization
Meridian Capital Foundation
Owner (parent company) · Organization
Mso Associates LLC
Owner (parent company) · Organization
Susan Ostreicher Family Trust 2012
Owner (parent company) · Organization
Ventas Nhv Fund
Owner (parent company) · Organization
Bokow, Barry
Owner (parent company)
Geffner, Ira
Owner (parent company)
Gluck, Robert
Owner (parent company)
Lobell, Jonah
Owner (parent company)
Lowinger, Ben
Owner (parent company)
Lowinger, Joseph
Owner (parent company)
Ostreicher, David
Owner (parent company)
Ostreicher, Marc
Owner (parent company)
Ostreicher, Marvin
Owner (parent company)
Ostreicher, Susan
Owner (parent company)
Schoor, Kalman
Owner (parent company)
Steg, Yitzchok
Owner (parent company)
Weinstock, Abraham
Owner (parent company)
David, Albert
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Shaya-Mograby, Moshe
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
55 reviews from families & visitors
Official Website
Visit dovercenterrehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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