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Donald Lundak Assisted Living Center

Families consistently rate this highly — reviewers highlight friendly and knowledgeable staff. Schedule a visit to confirm the fit.

21668 80th St., Cresco, IA 5213624 bedsLicensed & Active
Google rating
4.1/5

based on 8 Google reviews

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Donald Lundak Assisted Living Center Memory Care in Cresco, IA — Street View
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What this means for your family

While some staff members are noted for being friendly and knowledgeable, there are serious historical reports of management failures and facility maintenance issues. Families should conduct a thorough in-person visit to verify that current hot water, linens, and supplies are adequate and that communication with administration is transparent.

Google Reviews

Google Reviews

8 reviews on Google
Families should be aware of significant historical concerns regarding facility maintenance and management communication, specifically regarding issues like lack of hot water and insufficient supplies. While some reviewers praise the friendly and knowledgeable staff, a former employee noted a decline in quality and management effectiveness over time.

Quality Themes

Tap a score for details
FoodN/AStaff8.0CleanN/AActivitiesN/AMedsN/AMemoryN/AComms2.0ValueN/A

Strengths

  • Friendly and knowledgeable staff
  • High-quality caregiving experience

Concerns

  • Management communication and leadership quality (mentioned by 2 reviewers)
  • Facility maintenance and supply shortages

Rating Trends

Tap a year to see what changed

2345.02017(1)4.52018(2)1.02019(1)5.02020(3)3.02021(1)

Distribution · 8 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With such a small, intimate community of 24 residents, how do you ensure each person's specific routine and preferences are honored?
  • 2We've heard wonderful things about the friendliness and expertise of your caregiving team; how do you support them in maintaining that high level of care?
  • 3How does the management team typically share important updates or changes regarding resident care with family members?
  • 4Can you walk us through what a typical day of activities looks like to keep residents engaged and stimulated?
  • 5In the event of a medical emergency or a sudden change in health, what are your protocols for immediate care and notifying the family?
  • 6How do you manage the facility's supplies and maintenance to ensure the environment remains comfortable and well-equipped for the residents?

Personalized based on this facility's data


Key Review Excerpts

Friendly knowledgeable staff. Care giving at it's best

Local Guide · 2018★★★★

They currently have no hot water available to our residents to half of the building, management does not care about the problems we have providing for residents, gowns were paper thin until a coworker supplied us with some out of her personal money.

Former staff member · 2019☆☆☆☆

It isn't the same as when I retired from there 10 years ago. I put the blame on management.

Retired employee · 2021★★★☆☆
Source: 8 Google reviews

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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