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Nursing HomeMedicaid Investigative

Divine Rehabilitation and Nursing at Sylvania

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

5757 Whiteford Rd, Sylvania, OH 4356099 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 81 Google reviews

Divine Rehabilitation and Nursing at Sylvania Nursing Home in Sylvania, OH — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (25 vs median 8.0)
  • High staff turnover (69%)
  • High RN turnover (82%)

Bottom 25% in OH · Below recommended RN staffing · Worst in DIVINE HEALTHCARE MANAGEMENT chain · $192,877 in fines

Source: Medicare data

What this means for your family

While recent reviews suggest that new leadership is making positive changes, the facility has a long history of serious complaints regarding hygiene and staffing. If you are considering this facility, we strongly recommend unannounced visits to check the cleanliness of the rooms and asking for a direct contact person to ensure you can bypass the main desk for updates.

Google Reviews

Google Reviews

81 reviews on Google
Divine Rehabilitation and Nursing at Sylvania receives highly polarized feedback, with some families praising the therapy team and individual staff members, while others report severe neglect, poor communication, and staffing shortages. Recurring complaints highlight issues with hygiene, lost personal belongings, and inconsistent medication management, suggesting a facility where the quality of care may vary significantly depending on the unit or shift.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean2.0ActivitiesN/AMeds2.0Memory2.0Comms3.0ValueN/A

Strengths

  • Knowledgeable and effective physical/speech therapy teams
  • Specific nursing staff noted for kindness and attentiveness
  • Responsive admissions and administrative leadership in recent years

Concerns

  • Severe understaffing leading to slow response times (mentioned by 9 reviewers)
  • Poor communication with family members regarding care and medical updates (mentioned by 7 reviewers)
  • Loss or theft of resident personal belongings and clothing (mentioned by 5 reviewers)
  • Unsanitary conditions, including odors and lack of room cleanliness (mentioned by 6 reviewers)
  • Inconsistent or delayed medication administration (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'17(2)'19(2)'21(13)'23(14)'25(15)'26(8)

Distribution · 85 analyzed

5
48
4
2
3
3
2
2
1
30

How They Respond to Reviews

57%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the expertise of your physical and speech therapy teams; could you tell us more about how they work with new residents?
  • 2How does the nursing team ensure that medication is administered accurately and on a consistent schedule?
  • 3What specific steps are in place to ensure rooms and common areas are kept clean and fresh for the residents?
  • 4How do you maintain clear and frequent communication with family members regarding updates on a loved one's medical care?
  • 5What systems do you use to track and protect residents' personal belongings and clothing to prevent anything from going missing?
  • 6Can you describe what a typical day of activities and dining looks like for the residents here?

Personalized based on this facility's data


Key Review Excerpts

My mother was a resident at Divine of Sylvania and she received wonderful care. The Nursing Staff were very kind and took very good care of my mother.

Long-term resident's family · 2025★★★★★

My husband has been there for 2 weeks, having him moved. They are under staffed. It takes hours before he's put in a chair, he lays or sits in filth.

Long-term resident's family · 2023★★★★★

My dad was a resident here while on hospice. He was shown the upmost respect and kindness from the staff. He passed in late January but the aides, nurses, housekeeping, and all other staff were so gracious to him.

Hospice patient's family · 2025★★★★★
Source: 81 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.52hrs
69%
Registered nurses for medical care
Total Nursing
3.58hrs
87%
All nurses + aides combined
Staff Turnover
64%
Lower is better (< 30% = good)
RN Turnover
90%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

9

measures

Worse Than Avg

7

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility10.0%
Better than Avg
Here
10.0%
US
12.1%
OH
28.2%
Lucas
23.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility32.7%
Worse than Avg
Here
32.7%
US
19.4%
OH
21.6%
Lucas
22.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility3.9%
Better than Avg
Here
3.9%
US
15.4%
OH
9.4%
Lucas
10.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility3.4%
Better than Avg
Here
3.4%
US
14.4%
OH
5.8%
Lucas
5.5%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility85.2%
Worse than Avg
Here
85.2%
US
95.5%
OH
94.5%
Lucas
92.4%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.8%
Mixed vs Avgs
Here
7.8%
US
15.3%
OH
6.9%
Lucas
7.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility35.8%
Worse than Avg
Here
35.8%
US
79.7%
OH
75.6%
Lucas
68.2%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility44.9%
Worse than Avg
Here
44.9%
US
81.8%
OH
78.4%
Lucas
74.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
OH
1.2%
Lucas
1.3%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

25deficiencies
6penalties
Well above state avg (10.1)
15 complaint-triggered
$192,877 in fines

Divine Rehabilitation and Nursing at Sylvania has concerning deficiency patterns, including families filing 15 complaint-triggered reports over serious issues like resident abuse and neglect protection, accident prevention, and medication management. Most problematic are recurring deficiencies in resident rights, safety supervision, and medication errors that persist across multiple surveys despite reported corrections, suggesting ongoing systemic issues that warrant careful consideration before placement.

Jun 23, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Mar 10, 2025Routine
30
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0521Potential for harm · WidespreadCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0573Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0800Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0909Potential for harm · IsolatedCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

0623Minimal · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Minimal · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Mar 10, 2025Complaint
3
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Oct 23, 2024Complaint
1
0559Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

Apr 15, 2024Complaint
2
0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Mar 21, 2024Complaint
1
0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Federal Penalties

Fine

Mar 10, 2025

$39,820

Fine

Mar 4, 2024

$16,746

Fine

Mar 4, 2024

$75,033

Payment Denial

Mar 4, 2024

27-day denial

Fine

Aug 25, 2023

$61,890

Payment Denial

Aug 25, 2023

64-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Divine Rehabilitation and Nursing at Sylvania

Organization Type

for profit

Chain Affiliation

Chain Name

Divine Healthcare Management

Chain Size

9 facilities nationwide

Chain avg rating: 2.3/5 · Rank 7 of 8 (Worst)

Ownership & Management

Owners

Arem, Jeffrey

Owner

20%

Herskowitz, David

Owner

10%

Markovits, Isaak

Owner

25%

Moskowitz, Isaac

Owner

20%

Richland, Ilan

Owner

25%

Key personnel

Markovits, IsaakOfficer / DirectorMarkovits, IsaakManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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