Divine Rehabilitation and Nursing at Sylvania
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 81 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (25 vs median 8.0)
- High staff turnover (69%)
- High RN turnover (82%)
Bottom 25% in OH · Below recommended RN staffing · Worst in DIVINE HEALTHCARE MANAGEMENT chain · $192,877 in fines
What this means for your family
While recent reviews suggest that new leadership is making positive changes, the facility has a long history of serious complaints regarding hygiene and staffing. If you are considering this facility, we strongly recommend unannounced visits to check the cleanliness of the rooms and asking for a direct contact person to ensure you can bypass the main desk for updates.
Google Reviews
Google Reviews
81 reviews on Google“Divine Rehabilitation and Nursing at Sylvania receives highly polarized feedback, with some families praising the therapy team and individual staff members, while others report severe neglect, poor communication, and staffing shortages. Recurring complaints highlight issues with hygiene, lost personal belongings, and inconsistent medication management, suggesting a facility where the quality of care may vary significantly depending on the unit or shift.”
Quality Themes
Tap a score for detailsStrengths
- Knowledgeable and effective physical/speech therapy teams
- Specific nursing staff noted for kindness and attentiveness
- Responsive admissions and administrative leadership in recent years
Concerns
- Severe understaffing leading to slow response times (mentioned by 9 reviewers)
- Poor communication with family members regarding care and medical updates (mentioned by 7 reviewers)
- Loss or theft of resident personal belongings and clothing (mentioned by 5 reviewers)
- Unsanitary conditions, including odors and lack of room cleanliness (mentioned by 6 reviewers)
- Inconsistent or delayed medication administration (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 85 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about the expertise of your physical and speech therapy teams; could you tell us more about how they work with new residents?
- 2How does the nursing team ensure that medication is administered accurately and on a consistent schedule?
- 3What specific steps are in place to ensure rooms and common areas are kept clean and fresh for the residents?
- 4How do you maintain clear and frequent communication with family members regarding updates on a loved one's medical care?
- 5What systems do you use to track and protect residents' personal belongings and clothing to prevent anything from going missing?
- 6Can you describe what a typical day of activities and dining looks like for the residents here?
Personalized based on this facility's data
Key Review Excerpts
“My mother was a resident at Divine of Sylvania and she received wonderful care. The Nursing Staff were very kind and took very good care of my mother.”
“My husband has been there for 2 weeks, having him moved. They are under staffed. It takes hours before he's put in a chair, he lays or sits in filth.”
“My dad was a resident here while on hospice. He was shown the upmost respect and kindness from the staff. He passed in late January but the aides, nurses, housekeeping, and all other staff were so gracious to him.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
7
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for the flu
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Divine Rehabilitation and Nursing at Sylvania has concerning deficiency patterns, including families filing 15 complaint-triggered reports over serious issues like resident abuse and neglect protection, accident prevention, and medication management. Most problematic are recurring deficiencies in resident rights, safety supervision, and medication errors that persist across multiple surveys despite reported corrections, suggesting ongoing systemic issues that warrant careful consideration before placement.
Jun 23, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 10, 2025Routine30
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Mar 10, 2025Complaint3
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Oct 23, 2024Complaint1
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Apr 15, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Mar 21, 2024Complaint1
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Federal Penalties
Fine
Mar 10, 2025
$39,820
Fine
Mar 4, 2024
$16,746
Fine
Mar 4, 2024
$75,033
Payment Denial
Mar 4, 2024
27-day denial
Fine
Aug 25, 2023
$61,890
Payment Denial
Aug 25, 2023
64-day denial
Ownership & Operations
Who Operates This Facility
Divine Rehabilitation and Nursing at Sylvania
for profit
Chain Affiliation
Divine Healthcare Management
9 facilities nationwide
Chain avg rating: 2.3/5 · Rank 7 of 8 (Worst)
Ownership & Management
Owners
Arem, Jeffrey
Owner
Herskowitz, David
Owner
Markovits, Isaak
Owner
Moskowitz, Isaac
Owner
Richland, Ilan
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
81 reviews from families & visitors
Official Website
Visit divinesylvania.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Franciscan Care Ctr Sylvania
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Kingston Care Center of Sylvania
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Otterbein Sunset House
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Arbors at Sylvania
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