Diversicare of Tylertown
Strong Medicare quality ratings; families often praise compassionate and friendly nursing staff. Still worth an in-person visit.
based on 24 Google reviews
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What this means for your family
While some families report a warm, family-like atmosphere, there are serious, recurring allegations of neglect and poor responsiveness to resident needs. We strongly advise you to visit during off-hours or weekends to observe staffing levels yourself and ask management directly how they handle complaints regarding hygiene and call-button response times.
Google Reviews
Google Reviews
24 reviews analyzed“Diversicare of Tylertown receives highly polarized feedback, with some families praising the compassionate, family-like environment and others reporting serious concerns regarding neglect and poor communication. While several reviewers highlight a clean facility and friendly staff, multiple critical accounts describe issues with hygiene, unresponsive care, and staffing shortages. Families considering this facility should be aware of these conflicting experiences and conduct thorough, in-person observations.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly nursing staff
- Clean and well-maintained facility
- Strong sense of community for long-term residents
- Active and approachable administrative team
Concerns
- Neglect and poor hygiene (e.g., delayed diaper changes, UTIs) (mentioned by 2 reviewers)
- Understaffing and slow response times (mentioned by 3 reviewers)
- Poor communication and dismissive management (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the importance of hygiene and comfort, what is your specific protocol for ensuring timely assistance with personal care needs like incontinence management?
- 2I noticed some feedback regarding communication; could you walk me through how your team keeps families updated on daily health changes or medication adjustments?
- 3With a 5-star staffing rating, how do you manage shift transitions to ensure that residents receive consistent and prompt attention throughout the day and night?
- 4Since dining is a central part of daily life, could you tell me about the current meal options and how you accommodate residents who might have specific dietary preferences or needs?
- 5How does your nursing team coordinate with local physicians to ensure that medication management is handled accurately and proactively?
- 6I see that your administrative team is very active; what is the best way for us to reach out if we have questions or concerns once our loved one is settled in?
Personalized based on this facility's data
Key Review Excerpts
“I feel like my mom is being very well taken care of. I feel like the staff treats her with compassion. I appreciate that myself and the staff communicate with each other.”
“They let her sit in a dirty diaper until she got a UTI. This place needs to be shut down. We did report them to the state.”
“The building was so clean and tidy. The admins were definitely friendly. And one particular guy who’s the House keeper supervisor was out helping, which that’s something you rarely see.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
4
measures
1
measures
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Residents who lost too much weight
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 11 deficiencies across recent inspections, with one family complaint regarding protection of residents' belongings. The most frequent issues involve quality of care (including incontinence care, feeding tubes, and respiratory care), infection control, and resident rights. All deficiencies have been corrected by the facility, though infection control problems appeared in multiple surveys, suggesting ongoing challenges in this area.
Jan 14, 2026Routine4
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 5, 2024Routine4
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 5, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Mar 16, 2023Routine2
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Ownership & Operations
Who Operates This Facility
Diversicare of Tylertown
for profit
Chain Affiliation
Diversicare Healthcare
44 facilities nationwide
Chain avg rating: 2.5/5 · Rank 6 of 44 (Best)
Ownership & Management
Owners
Diversicare Leasing Company III LLC
Owner · Organization
Advocat Finance, LLC
Owner (parent company) · Organization
Dac Newcorp INC
Owner (parent company) · Organization
Diversicare Healthcare Services LLC
Owner (parent company) · Organization
Diversicare Management Services Lp.
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit diversicareoftylertown.com
Medicare data downloads
Original nursing home datasets
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