Diversicare of Foley
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 57 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (5 vs median 3.0)
Bottom 25% in AL · Below recommended RN staffing · Worst in DIVERSICARE HEALTHCARE chain · $10,065 in fines
What this means for your family
This facility has a dedicated rehabilitation and nursing team that many families find supportive, but there is a recurring pattern of severe understaffing that impacts basic hygiene and responsiveness. When considering this facility, we strongly recommend asking for a tour of the specific wing your loved one will occupy and requesting a clear plan for how they handle communication and hygiene needs during weekend or night shifts.
Google Reviews
Google Reviews
57 reviews on Google“Diversicare of Foley receives highly polarized feedback, with recent reviews showing a sharp divide between families who praise the compassionate, attentive nursing staff and those who report severe neglect and understaffing. While some families highlight excellent rehabilitation therapy and dedicated individual aides, others cite critical issues including poor wound care, delayed medical responses, and unhygienic conditions. Potential families should be aware of these inconsistencies and perform thorough, in-person monitoring of their loved ones.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and compassionate nursing/CNA staff
- High-quality physical and occupational therapy
- Engaged administrative leadership
- Supportive hospice coordination
Concerns
- Chronic understaffing leading to neglect and long wait times (mentioned by 8 reviewers)
- Poor food quality and lack of nutritional variety (mentioned by 5 reviewers)
- Difficulty reaching staff via phone or getting timely responses (mentioned by 4 reviewers)
- Inadequate hygiene and cleanliness in patient rooms (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 60 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1We've heard wonderful things about the compassion of your nursing and CNA staff; how do you ensure that level of care remains consistent during busy shifts?
- 2With the recent focus on improving facility standards, what specific steps are being taken to enhance the cleanliness and upkeep of the resident rooms?
- 3Could you tell us a bit about the daily dining experience and how the menu is planned to ensure nutritional variety for the residents?
- 4How does the administrative team ensure that family members can easily get timely updates or reach staff via phone when they have questions?
- 5What is the process for managing medication and coordinating with hospice services if a resident's medical needs change?
- 6What kind of daily activities or social engagements are available to help residents stay active and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“My husband has been at Diversacare since August, 3, 2023, due to an automobile accident. He is in the rehab wing. He has had excellent CNA care with Deborah and Chelsea who work first shift on the rehab wing.”
“I was at Diversicare for over 3 months in their rehab Department. I loved all of my nurses. My physical therapist and my occupational therapist were amazing. My unit manager Miss Debbie was great.”
“My husband was in this for rehab was in there for 5 days he was nasty smelled like something dead brought him home had to put him in the bath straight off the excuse they gave me was lack of staff”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of deficiencies across three surveys, including families filing complaints about pain management and daily care assistance. The most recurring issues involve fire safety systems, resident care quality, and facility administration. While all deficiencies show correction dates, the facility had serious problems with abuse prevention policies in 2018 and continues to have fire safety violations and care issues through 2023, suggesting ongoing operational challenges.
Jun 19, 2023Routine6
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Smoke Deficiencies
Provide properly protected cooking facilities.
Jun 19, 2023Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Oct 10, 2019Routine12
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Aug 4, 2018Routine18
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Federal Penalties
Fine
Jun 19, 2023
$10,065
Ownership & Operations
Who Operates This Facility
Diversicare of Foley
for profit
Chain Affiliation
Diversicare Healthcare
46 facilities nationwide
Chain avg rating: 2.5/5 · Rank 43 of 44 (Worst)
Ownership & Management
Owners
Diversicare Leasing Company III LLC
Owner · Organization
Advocat Finance, LLC
Owner (parent company) · Organization
Dac Newcorp INC
Owner (parent company) · Organization
Diversicare Management Services Lp.
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
57 reviews from families & visitors
Official Website
Visit diversicareoffoley.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.