Diversicare of Chanute
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 17 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
Above average in KS · Below recommended RN staffing · $13,397 in fines
What this means for your family
While some families report a very positive experience with the nursing staff, there are recurring, serious allegations regarding the loss of personal property and the quality of food. Before choosing this facility, we strongly recommend requesting a tour during a weekend or evening to observe staffing levels and asking for a clear policy on how the facility secures and tracks resident personal belongings.
Google Reviews
Google Reviews
17 reviews on Google“Diversicare of Chanute receives highly polarized feedback, with some families praising the staff's kindness and attentiveness, while others report serious concerns regarding patient care and missing personal property. While some residents feel safe and well-cared for, critical reviews highlight issues with food quality, alleged neglect, and poor communication during conflicts. Families considering this facility should be aware of the significant disparity between positive testimonials and reports of poor clinical outcomes and theft.”
Quality Themes
Tap a score for detailsStrengths
- Attentive and kind nursing staff
- Clean and quiet resident rooms
- Responsive to family communication
- Dedicated therapy and care teams
Concerns
- Theft of personal belongings (mentioned by 2 reviewers)
- Poor quality or insufficient food (mentioned by 2 reviewers)
- Allegations of neglect and poor clinical care (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 19 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed some families have expressed concerns regarding meal quality; could you walk me through the current dining program and how you ensure residents are getting nutritious, appetizing meals?
- 2With the facility having 77 residents, what specific protocols do you have in place to ensure personal belongings are tracked and kept secure?
- 3Given the recent focus on clinical care standards, could you explain how your team monitors and manages medication administration to ensure accuracy and resident safety?
- 4I saw that you have been responsive to some online feedback; how do you prefer to keep families updated and involved in their loved one's daily care and clinical progress?
- 5What does a typical day look like for residents in terms of social activities and engagement, especially for those who might need extra support?
- 6How does your nursing team coordinate with local medical providers to handle urgent clinical needs or emergencies that might arise outside of standard therapy hours?
Personalized based on this facility's data
Key Review Excerpts
“I have found the staff to be exceptional. They are attentive to her needs and very patient. They are very open to discuss with me and are so kind.”
“The staff has been wonderful to my 93 year old mother. My mother also feels safe and cared for and that is what's important. Her room is clean and quiet.”
“When I went to get my mom's things, her perfume and police scanner radio were gone. I know that she had them there. Very disappointing to pay so much and have her things stolen.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for the flu
Residents who fell and were seriously hurt
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed 11 complaints against this facility, triggering multiple inspections and revealing recurring problems with medication management, accident prevention, and fire safety systems. The 73 total deficiencies across 8 surveys show persistent issues in core care areas including pharmaceutical services appearing in multiple years and safety hazards requiring repeated corrections, though all violations have been addressed by the facility.
Mar 5, 2026Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Sep 23, 2025Routine17
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Miscellaneous Deficiencies
Have restrictions on the use of highly flammable decorations.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Jul 30, 2025Complaint2
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Rights Deficiencies
Ensure residents have reasonable access to and privacy in their use of communication methods.
Jun 25, 2024Complaint5
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Mar 21, 2024Complaint2
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Mar 4, 2024Routine19
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Federal Penalties
Fine
Dec 26, 2023
$13,397
Ownership & Operations
Who Operates This Facility
Diversicare of Chanute
for profit
Chain Affiliation
Diversicare Healthcare
46 facilities nationwide
Chain avg rating: 2.5/5 · Rank 14 of 44
Ownership & Management
Owners
Diversicare Kansas LLC
Owner · Organization
Advocat Finance, LLC
Owner (parent company) · Organization
Bk Dvcr LLC
Owner (parent company) · Organization
Dac Newcorp INC
Owner (parent company) · Organization
Dac Nh Operators LLC
Owner (parent company) · Organization
Diversicare Healthcare Services LLC
Owner (parent company) · Organization
Diversicare Holding Company LLC
Owner (parent company) · Organization
Diversicare Management Services Lp.
Owner (parent company) · Organization
El Dac LLC
Owner (parent company) · Organization
Mcs Plan
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit diversicareofchanute.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.