Diversicare of Boaz
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 50 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (7 vs median 3.0)
- High staff turnover (52%)
Below average in AL · Meets national RN staffing standard · Below chain average · No penalties on record
What this means for your family
While some families report a positive experience, the recent trend of reviews indicates serious concerns regarding patient safety, fall prevention, and medication management. If you choose to tour this facility, we strongly recommend asking for specific protocols regarding bed alarms, call light response times during night shifts, and how they coordinate medication schedules with outside providers.
Google Reviews
Google Reviews
50 reviews on Google“Diversicare of Boaz receives highly polarized feedback, with some families praising the staff as loving and attentive, while others report severe neglect and safety concerns. Critical issues frequently cited include chronic understaffing, slow response times to call lights, and failures in basic care such as medication management and hygiene. Families considering this facility should be aware of significant inconsistencies in the quality of care provided.”
Quality Themes
Tap a score for detailsStrengths
- Warm, family-oriented staff members
- Proximity to local hospital
- Strong rehab therapy team
- Clean environment reported by some families
Concerns
- Chronic understaffing leading to slow response times (mentioned by 7 reviewers)
- Neglect regarding basic hygiene and showers (mentioned by 4 reviewers)
- Medication management errors and delays (mentioned by 4 reviewers)
- Patient falls and lack of safety measures like bed alarms (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 46 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the recent feedback regarding response times, could you walk me through your current process for ensuring residents receive timely assistance when they press their call lights?
- 2I noticed the facility has a strong rehab therapy team; how do you coordinate that care with the nursing staff to ensure consistency in a resident's daily routine?
- 3Could you explain your current protocols for medication administration and how you verify that doses are being delivered accurately and on time?
- 4With your proximity to the local hospital, what is your specific process for managing urgent medical changes or emergencies that require a higher level of care?
- 5Regarding personal hygiene and grooming, what is the standard schedule for resident showers, and how do you monitor that these essential daily needs are consistently met?
- 6I see that you have a 4-star staffing rating, but some families have expressed concerns about safety and fall prevention; what specific measures or equipment, such as bed alarms, are standard for residents at risk of falling?
Personalized based on this facility's data
Key Review Excerpts
“The facility didnt even know nothing about my mom such as her having a bed sore coming up which has now turned into full bed sore with infection. They had her over medicated and she couldn't even speak to tell anyone she was sitting in her own feces.”
“It is understaffed and does not have adequate safety measures (such as bed alarms) in place. My mother's roommate, who was there because of a broken hip, crawled out of her bed falling onto the floor ten times while I was there.”
“Having the hospital next door was also a blessing. Such a comfort to know if she needed medical assistance it was mere footsteps away.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
7
measures
5
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families recently filed complaints about resident abuse and neglect that led to federal citations in July 2025, raising serious safety concerns. The facility shows recurring problems with fire safety systems, food safety, and resident protection that have persisted across multiple surveys from 2018 to 2025. While all deficiencies have correction dates, the pattern of repeated issues in critical areas suggests ongoing operational challenges that warrant careful consideration.
Jul 4, 2025Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Rights Deficiencies
Honor the resident's right to manage his or her financial affairs.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Jul 4, 2025Complaint4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Sep 19, 2019Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Provide properly protected cooking facilities.
Aug 8, 2018Routine5
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Ownership & Operations
Who Operates This Facility
Diversicare of Boaz
for profit
Chain Affiliation
Diversicare Healthcare
46 facilities nationwide
Chain avg rating: 2.5/5 · Rank 20 of 44
Ownership & Management
Owners
Diversicare Leasing Company III LLC
Owner · Organization
Advocat Finance, LLC
Owner (parent company) · Organization
Dac Newcorp INC
Owner (parent company) · Organization
Diversicare Healthcare Services LLC
Owner (parent company) · Organization
Diversicare Management Services Lp.
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
50 reviews from families & visitors
Official Website
Visit diversicareofboaz.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.