Dignity Care Homes LLC
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 5 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking high-touch, compassionate care, particularly for those needing assistance with feeding or end-of-life care. The staff's ability to support families through stressful transitions is a standout feature. There are currently no significant documented concerns in the recent reviews.
Google Reviews
Google Reviews
5 reviews analyzed“Families can expect a compassionate environment characterized by highly attentive staff members who go above and beyond during stressful transitions. Reviewers specifically highlight the kindness of the nursing and administrative staff, as well as the cleanliness of the resident rooms and the quality of the meals.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Clean and well-maintained resident rooms
- High-quality meal service
- Exceptional administrative support during family crises
Rating Trends
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Distribution
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how attentive the staff is here; how do you ensure that every resident receives that level of personalized, compassionate care?
- 2The cleanliness of the rooms is very important to us; could you show us some of the resident living spaces and explain your maintenance routine?
- 3Food is such a big part of daily enjoyment; could you tell us more about the meal service and how much input residents have in the menus?
- 4We were so impressed to read about how the administration supports families during difficult times; how does your team communicate with us if a family crisis or a change in a resident's health occurs?
- 5What kind of daily activities or social outings do you organize to keep the residents engaged and connected with one another?
- 6In the event of a medical emergency or a sudden change in health during the night, what is the specific protocol for getting the resident the care they need?
Personalized based on this facility's data
Key Review Excerpts
“Heather McDermott is the most helpful, kind , considerate caring and compassionate person I have ever had the privilege of working with. She went above and beyond helping to take care of a very stressful family matter.”
“The home was always clean as was my mother's room. Even though she was in hospice care, she was and her bed was always clean. She could not feed herself, so they would feed her every meal.”
“Great food and staff are so kind especially Ana Aguayo”
State Inspection History
State Inspections
Source: AZ State Licensing Agency
May 29, 2025Routine
The following deficiency was found during the on-site compliance inspection conducted on May 29, 2025:
Based on document review, observation, and interview, the manager failed to ensure that there was a means of exiting the facility that controlled or alerted employees of the egress of a resident from the facility. The deficient practice posed a risk if the facility was unaware of the general or specific whereabouts of a resident. Findings include: 1. A review of department documentation revealed the facility was licensed for directed care services. 2. During a tour of the facility, the Compliance Officer observed the back door leading to the backyard was equipped with two devices to alert employees of the egress of a resident; however, the alarms were not audible at the time of the inspection. In an interview, E2, the caregiver on duty was unable to determine if they sounded or where. 3. During the inspection, E1 arrived and determined the alert sounded on a control panel in a hallway, at the front of the house. It was very low and not audible outside of the front hallway and entrance area. 4. In an interview, E1 acknowledged that the facility did not have a way to control or alert employees of the egress of a resident from the facility on the back door. E1 further stated E1 would replace batteries in one of the devices and determine how to increase the volume of the other device.
Jan 31, 2024Routine
The following deficiencies were found during the on-site compliance inspection conducted on January 31, 2024:
Based on documentation review and interview, the manager failed to ensure the disaster plan required in subsection (A)(1) was reviewed at least once every 12 months which posed a safety risk. Findings include: 1. During the review of the facility's documents that were requested earlier at the beginning of the compliance inspection revealed there was no documentation as evidence the facility had reviewed the disaster plan and documented as required during the past 12 months. 2. In an interview, E1 acknowledged there was no documented evidence the disaster plan was reviewed and documented as required in the past 12 months. This is a repeat deficiency from the compliance inspection conducted on November 30, 2022.
Based on documentation review and interview, the manager failed to ensure an employee disaster drill was conducted at least once every three months on each shift and documented. Findings include: 1. During an interview, E1 reported and the review of the facility's work schedule revealed the facility had two shifts: First shift from 7:00 AM to 7:00 PM, and the second shift from 7:00 PM to 7:00 AM. 2. Review of the employee disaster drill documentation on each shift for the past 12 months revealed the second shift drills were dated March 15, 2023, June 26, 2023, and September 8, 2023. There was no other documentation available for review. 3. In an interview, E1 acknowledged the employee disaster drills were not conducted at least once every three months on the second shift, as required. This is a repeat deficiency from the compliance inspection conducted on November 30, 2022.
Based on documentation review and interview, the manager failed to ensure an evacuation drill for employees and residents was conducted at least once every six months. Findings include: 1. A review of the facility's documentation revealed one evacuation drill, dated December 2, 2023 was conducted during the past 12 months. At the time of the compliance inspection records revealed the facility had residents during this 12-month time period. 2. In an interview, E1 acknowledged an evacuation drill for employees and residents was not conducted at least every six months, as required, during the past 12 months.
Aug 29, 2023OtherCleanReport
No deficiencies were found during the off-site amendment inspection to change from personal care to directed care services completed on August 29, 2023.
Jun 28, 2023ComplaintCleanReport
An on-site investigation of complaint AZ00195503 and AZ00196621 was conducted on June 28, 2023, and no deficiencies were cited .
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Google Reviews
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Medicare data downloads
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