Diamond Ridge Healthcare Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 52 Google reviews

Watch Diamond Ridge Healthcare Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is an excellent choice for families prioritizing emotional support and skilled rehabilitation, as the staff is exceptionally noted for their kindness. However, you should proactively ask about their protocols for maintaining room cleanliness and the consistency of their dining services.
Google Reviews
Google Reviews
52 reviews analyzed“Families can expect a highly compassionate and professional care team, with many reviewers specifically praising individual nurses and CNAs for their attentiveness. While the facility is generally noted for being clean and welcoming, some visitors have suggested that room cleanliness and dining services could be improved.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Efficient and modern visitor check-in process
- Welcoming and professional reception
- Effective rehabilitation and therapy services
Concerns
- Room cleanliness could be improved (mentioned by 2 reviewers)
- Dining and catering services need improvement
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
The owner provides personalized responses that acknowledge specific details from the reviews, such as staff names or specific facility features. For negative feedback, they consistently use a professional template aimed at moving the conversation to a private channel for resolution.
Questions for Your Tour
- 1We've heard great things about how professional and welcoming the reception team is; how does the visitor check-in process work for family members coming to visit?
- 2Since we want to ensure our loved one stays active, what kind of daily social activities or group outings do you typically organize for the residents?
- 3Can you tell us more about the dining experience, specifically regarding how much variety there is in the daily menus and how much input residents have on meal choices?
- 4How do you approach the daily cleaning and upkeep of the resident rooms to ensure a comfortable and hygienic environment?
- 5In the event of a sudden medical change or an emergency during the night, what is the specific protocol for notifying the family and providing immediate care?
- 6We are interested in the rehabilitation side of things; how closely do the therapy services work with the nursing staff to coordinate a resident's recovery plan?
Personalized based on this facility's data
Key Review Excerpts
“The two CNA's that really work with my sister well are Maria and Alesa. I know when they have worked with my and my sister just from my sister's appearance. I also noticed they greet my sister when they are working with her and talk to her although my sister can't talk but they always let me know when she responds to them.”
“I was thoroughly impressed by the new high- tech registration system for visitors which uses facial recognition to check visitors in, and prints a visitor's pass all in mere seconds.”
“My brother is currently there in rehabilitation to be able to go back home is he is diabetic and is recovering from two surgeries, and an amputation, I’ll asked how he feels here he says in his own words that he feels good, comfy well taken care of”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Diamond Ridge Healthcare Center has faced significant challenges with families filing multiple complaints about resident safety, medication management, and quality of care. The facility shows recurring problems with medication oversight, resident assessments, infection control, and food safety that have persisted across surveys from 2019 to 2024. While all deficiencies are marked as corrected, the pattern of repeated violations in core care areas suggests ongoing operational difficulties that families should carefully consider.
Jan 16, 2026Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 29, 2025Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Aug 15, 2024Routine14
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Aug 15, 2024Complaint1
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Apr 17, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jan 26, 2024Complaint1
Construction Deficiencies
Use approved construction type or materials.
Federal Penalties
Fine
Aug 23, 2023
$42,033
Ownership & Operations
Who Operates This Facility
Diamond Ridge Healthcare Center
for profit
Chain Affiliation
David & Frank Johnson
45 facilities nationwide
Chain avg rating: 3.2/5 · Rank 25 of 45
Ownership & Management
Owners
Diamond Ridge Post Acute LLC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
52 reviews from families & visitors
Official Website
Visit diamondridgehealthcare.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Pittsburg Skilled Nursing Center
1.1 miNursing Home · Pittsburg, CA
Delta View Post Acute
3.5 miNursing Home · Antioch, CA
Ema Board and Carehome
3.6 miAssisted Living · Pittsburg, CA
Trevista Antioch
3.7 miAssisted Living · Antioch, CA
Friendship Care Home
4.0 miAssisted Living · Antioch, CA
Country Place Assisted Living
4.3 miAssisted Living · Antioch, CA