Dfw Veranda Assisted Living Facilities, LLC
Families consistently rate this highly — reviewers highlight compassionate and attentive caregiving staff. Schedule a visit to confirm the fit.
based on 12 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a high-touch, residential environment, particularly for residents requiring dementia or hospice support. The staff's dedication to resident dignity is a standout feature, though families should note that some reviews come from community partners rather than direct family members.
Google Reviews
Google Reviews
12 reviews on Google“Families considering Lotus Assisted Living can expect a highly compassionate, person-centered environment that excels in providing dignity and emotional support. Reviewers frequently praise the staff's attentiveness and the facility's ability to provide specialized care for residents with dementia or high-acuity needs, such as bedridden patients.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive caregiving staff
- Clean and welcoming environment
- Strong focus on resident dignity and emotional well-being
- Effective specialized care for dementia and hospice needs
Rating Trends
Tap a year to see what changed
Distribution · 12 analyzed
How They Respond to Reviews
The owner provides highly personalized, empathetic, and warm responses that specifically reference individual residents, staff members, and the unique emotional context of each reviewer's experience. The tone is deeply compassionate, reinforcing the facility's mission of dignity and family-like care.
Questions for Your Tour
- 1Since the facility is so intimate with only 8 residents, how does that small group size help you tailor daily activities to each person's specific interests?
- 2It is wonderful to see how much you engage with families through your reviews; how often do caregivers share small, personal updates about a resident's day with us?
- 3How does your team specifically approach maintaining a sense of dignity and emotional well-being during the more difficult stages of dementia or hospice care?
- 4With such a small, close-knit community, what is your protocol for managing medical emergencies or coordinating with outside doctors after hours?
- 5How do you ensure the environment stays as clean and welcoming as it appears, especially when providing specialized care for residents with high needs?
- 6Could you tell us more about how the staff fosters a sense of family and connection among the 8 residents living here?
Personalized based on this facility's data
Key Review Excerpts
“The caregivers were patient, attentive, and genuinely compassionate. They took the time to understand my aunt’s specific needs, routines, and personality, which made a tremendous difference i”
“I found Lotus Assisted Living Facility for my 94 year old mom. She was bedridden and received excellent care. Mom needed 24 hour care and that’s what Lotus provided.”
“As a hospice care provider, I’ve had the privilege of working with Lotus Assisted Living, and I can confidently say it’s a truly exceptional place.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
The facility has had several inspections resulting in violations related to staff training, medical screenings, and fire safety protocols. While many issues from 2022 were corrected, recent inspections in May 2024 identified new concerns regarding manager education and employee tuberculosis screenings.
May 23, 2024Routine
Health Code (4 violations)
The facility failed to ensure that all employees providing services were screened for tuberculosis within two weeks of employment and annually.
The facility failed to have evidence showing that the manager completed the required 12 hours of annual continuing education.
The facility failed to ensure that specific on-the-job training required for attendants in this type facility was completed in the required timeframe.
The facility failed to search the NAR and EMR annually.
Sep 19, 2022Routine
Life Safety Code (1 violations)
The facility failed to notify HHSC in writing prior to the start of building rehabilitation.
Aug 16, 2022Routine12Report
Life Safety Code (12 violations)
The facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection.
The facility failed to check gas heating systems prior to the heating season and to maintain records of the those checks.
The facility failed to provide hot water with a temperature between 100 and 120 degrees F for lavatories and bathing units.
The facility failed to review the plan at least annually to reflect changes in information, within 30 days following a disaster, within 30 days after a drill, and within 30 days after a change in rule or policy.
The facility failed to conduct required fire drills and document fire drills on the required form.
The facility failed to ensure means of escape met the referenced codes and standards.
The facility failed to provide a telephone for use by residents and staff with emergency telephone numbers posted at or near the telephone.
The facility failed to include a section addressing evacuation in the emergency preparedness and response plan.
The facility failed to maintain electrical, heating, and cooling systems so they worked safely.
The facility failed to ensure resident room doors would latch in their frames.
The facility failed to conduct and document a risk assessment for potential emergencies or disasters.
The facility failed to provide the required emergency preparedness and response plan training and conduct drills.
Ownership & Operations
Who Operates This Facility
Dfw Veranda Assisted Living Facilities, LLC
for profit
SUZANNE MOORE
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
12 reviews from families & visitors
Official Website
Visit lotuslivingfacility.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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