Desoto Health and Rehab
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 17 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
Above average in FL · Below recommended RN staffing · Above recommended total nurse staffing · No penalties on record · Very few deficiencies
What this means for your family
This facility is frequently praised for its clean environment and compassionate therapy staff, making it a strong candidate for rehabilitation. However, families should be vigilant regarding administrative and financial matters; ensure you have clear communication channels established and keep a close eye on billing and discharge planning.
Google Reviews
Google Reviews
17 reviews on Google“DeSoto Health and Rehab receives polarized feedback, with recent reviewers praising the attentive nursing staff and therapy team, while others raise serious concerns regarding administrative transparency and communication. Families frequently highlight the facility's cleanliness and the compassionate nature of the staff, though issues regarding financial handling and discharge processes have been reported.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical and occupational therapy
- Clean and well-maintained facility environment
- Strong sense of family-like care
Concerns
- Poor communication and difficulty reaching staff by phone (mentioned by 2 reviewers)
- Issues with administrative transparency and financial handling (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With the facility having 78 residents, what is the best way for family members to stay in direct contact with the nursing team to ensure we are always updated on our loved one's status?
- 2I noticed some families have had trouble reaching the facility by phone; what is the most reliable protocol or point of contact you recommend for us to use for quick updates?
- 3Could you walk us through the administrative process for billing and financial statements so we can ensure full transparency from the start?
- 4Given the facility's strong reputation for physical and occupational therapy, how are these sessions integrated into the residents' daily schedules?
- 5What does a typical social afternoon look like for residents here, and how do you encourage participation in those activities?
- 6In the event of a medical emergency, what is your specific procedure for stabilizing a resident and notifying the family immediately?
Personalized based on this facility's data
Key Review Excerpts
“The staff treated her more like family and did all they could for any concerns the family had. The food was always great with great portions.”
“The nurses, CNA's, therapists and housekeeping treated me like I was the most special person on earth.”
“It was exceptionally clean and well-maintained, creating a warm and welcoming environment. The residents were well-groomed, engaged, and genuinely happy.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
2
measures
6
measures
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families reported concerns about food safety at DeSoto Health and Rehab, triggering two complaint investigations that found repeated violations of food handling standards in 2023 and 2025. The facility has struggled most with administration and management practices, general quality of care, and facility safety systems. While the facility corrected all identified issues, the recurring food safety problems and broad range of deficiencies across surveys suggest ongoing operational challenges families should carefully evaluate.
Feb 26, 2026Routine7
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Administration Deficiencies
Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Apr 28, 2025Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nov 9, 2023Routine4
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Provide properly protected cooking facilities.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nov 9, 2023Complaint1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Jan 27, 2022Routine2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper power supply for life support equipment.
Ownership & Operations
Who Operates This Facility
Desoto Health and Rehab
for profit
Ownership & Management
Owners
Badenhorst, Heloise
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
17 reviews from families & visitors
Official Website
Visit desotohealthandrehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 1 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.