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Nursing HomeMedicaid Investigative

Des Arc Nursing and Rehabilitation Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2216 West Main Street, Des Arc, AR 7204098 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 9 Google reviews

5
4
3
2
1
Des Arc Nursing and Rehabilitation Center Nursing Home in Des Arc, AR — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Above-median deficiencies (8 vs median 3)
  • High staff turnover (55%)

Bottom 25% in AR · Below recommended RN staffing · Worst in SOUTHERN ADMINISTRATIVE SERVICES chain · $8,021 in fines

Source: Medicare data

What this means for your family

While some residents and family members report a warm and helpful environment, the lack of detailed feedback in recent years makes it difficult to assess current care standards. We recommend scheduling an in-person tour to observe staff-resident interactions firsthand and asking specifically about current activity programs and nursing ratios.

Google Reviews

Google Reviews

9 reviews on Google
Des Arc Nursing and Rehabilitation Center receives highly polarized feedback, with some residents and visitors describing a warm, welcoming environment with attentive staff. However, the facility lacks detailed qualitative reviews, making it difficult to verify consistent standards of care or operational quality beyond general positive sentiment from a small subset of reviewers.

Quality Themes

Tap a score for details
FoodN/AStaff9.0CleanN/AActivities8.0MedsN/AMemoryN/AComms8.0ValueN/A

Strengths

  • Warm and welcoming atmosphere
  • Helpful administrative staff
  • Upbeat facility environment

Rating Trends

Tap a year to see what changed

2344.02016(2)3.02018(2)2.02022(3)5.02023(2)1.02024(1)5.02025(1)5.02026(1)

Distribution · 12 analyzed

5
5
4
3
3
0
2
0
1
4

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the recent focus on improving quality of care, what specific steps is the facility taking to address the current health inspection findings?
  • 2I've heard wonderful things about the warm and upbeat atmosphere here; how do you integrate that positive energy into the daily activity schedule for residents?
  • 3With a strong staffing rating, how do you ensure that the extra hands on deck are effectively utilized to improve the overall resident experience?
  • 4Could you walk me through your protocols for handling medical emergencies, especially during evening or weekend hours when clinical oversight might look different?
  • 5Since the administrative team is known for being very helpful, how do you facilitate communication between families and the clinical staff to ensure we stay updated on our loved one's health?
  • 6What specific quality improvement initiatives are currently in place to help the facility reach its goal of higher standards in health and safety?

Personalized based on this facility's data


Key Review Excerpts

Mary the business office manager is so helpful, we love all the staff at the facility.

Family member · 2026★★★★★

The staff and residents are so warm and welcoming and helpful. I never realized how much I was missing in life. With activities, socialization, meals, one-on-one personalized care ECT. This is an amazing place to live for you or your loved one. This is my home!

Resident · 2022★★★★

The nursing staff is great! It's a very upbeat facility. Very respective place

Visitor · 2018★★★★★
Source: 9 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.67hrs
89%
Registered nurses for medical care
Total Nursing
4.24hrs
OK
All nurses + aides combined
Staff Turnover
56%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

4

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility29.3%
Worse than Avg
Here
29.3%
US
19.5%
AR
21.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility5.7%
Better than Avg
Here
5.7%
US
15.3%
AR
11.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility5.1%
Better than Avg
Here
5.1%
US
14.4%
AR
10.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.1%
Mixed vs Avgs
Here
3.1%
US
12.1%
AR
1.4%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility10.5%
Better than Avg
Here
10.5%
US
19.4%
AR
14.0%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
AR
96.1%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility89.2%
Better than Avg
Here
89.2%
US
81.8%
AR
82.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility6.8%
Worse than Avg
Here
6.8%
US
1.6%
AR
1.3%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility80.0%
Better than Avg
Here
80.0%
US
79.8%
AR
77.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

8deficiencies
1penalties
Well above state avg (4.3)
3 complaint-triggered
$8,021 in fines

This facility has significant recurring problems that persist across all three surveys, with families filing complaints about resident rights and food service. The most frequent issues involve resident rights and dignity, care planning and assessments, and food safety and service. While the facility corrects deficiencies when cited, the same core problems repeatedly resurface, suggesting systemic challenges in maintaining consistent quality care and respecting resident preferences.

Jan 16, 2025Routine
5
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Jan 16, 2025Complaint
3
0558Potential for harm · PatternCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0805Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Jan 12, 2024Routine
21
0609Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0689Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0726Immediate jeopardy · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0009Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Include a process for Emergency Preparedness collaboration.

0026Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Establish roles under a Waiver declared by secretary.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0561Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0865Potential for harm · PatternCorrected

Administration Deficiencies

Have a plan that describes the process for conducting QAPI and QAA activities.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0921Potential for harm · PatternCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0347Potential for harm · PatternCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Oct 14, 2022Routine
11
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0561Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0569Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0690Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0347Potential for harm · PatternCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Federal Penalties

Fine

Jan 12, 2024

$8,021

Ownership & Operations

Who Operates This Facility

Owner / Operator

Des Arc Nursing and Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

Southern Administrative Services

Chain Size

35 facilities nationwide

Chain avg rating: 3.6/5 · Rank 33 of 35 (Worst)

Ownership & Management

Owners

4p2t1 Ops Holding Lp

Owner · Organization

100%

Jej Assets Lp

Owner (parent company) · Organization

Ponthie, Sharlot

Owner (parent company)

Key personnel

Aschbrenner, CrystalW-2 Managing EmployeeDavis, MeloraW-2 Managing EmployeePonthie, JohnOfficer / DirectorAlexark1 LLCManagerJej Management, LLCManager
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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